The hotel ifself is not very impressive, but the El Cid resort across the road is quite good.

The weather happened to be fairly cold during our stay, and the smaller pool at Granada was actually more comfortable than the big one at Castilla

We could always find the food that we liked, and the shows at La Pergola were superb!

Overall, if you don't expect to spend much time in the room, Granada is a good value.

We've been to Mazatlan, and will continue to return. The hotel is in a good location and has beach access. Our family enjoyed the quiet pool instead of the beach. The restaurants in the area offer a good variety of food. The hotel staff was friendly and helpful. We had a small kitchenette in our room, which made it nice.

We always stay at El Cid Granada. The service is the best we've ever had. Our rooms are always very clean and comfortable. Vaulted ceilings and ice cold air conditioning... Awesome location in the middle of the Golden Zone. Access to one of the best pools in Mexico right acroos the street. Great food and poolside service... Senor Cazares(Hotel Manager) very accomodating to our needs. We plan on coming back many times.

Joe and Katie.

El cid was overall an Ok resort to stay in. The pool is pretty nice, but the drinks at the swim up bar were nasty, I had to stick with cervesa. The guy that checked us in at the front desk was kind of a ding dong, but after we got checked it was good, our room was right at the top of the stairs on the 2nd floor which was really nice, cause it was close to the lobby and the walk-way to the other hotel. Our housekeeper was fabulous, Ernistina. I went over to the country club and got a massage, which was pretty nice. Our room was freezing cold the entire time (I'm not complaining, I loved it), and showers were nice. We did the all-inclusive and got our money worth, so if you aren't a very picky eater, the all-inclusive is the way to go. Overall, the hotel experience for my first time to Mazatlan was good. We didn't pick the best time of year to go (just got back yesterday), we were literally the ONLY Americans at El Cid. The place was packed, but it was all Mexican vacationers.