El cid was overall an Ok resort to stay in. The pool is pretty nice, but the drinks at the swim up bar were nasty, I had to stick with cervesa. The guy that checked us in at the front desk was kind of a ding dong, but after we got checked it was good, our room was right at the top of the stairs on the 2nd floor which was really nice, cause it was close to the lobby and the walk-way to the other hotel. Our housekeeper was fabulous, Ernistina. I went over to the country club and got a massage, which was pretty nice. Our room was freezing cold the entire time (I'm not complaining, I loved it), and showers were nice. We did the all-inclusive and got our money worth, so if you aren't a very picky eater, the all-inclusive is the way to go. Overall, the hotel experience for my first time to Mazatlan was good. We didn't pick the best time of year to go (just got back yesterday), we were literally the ONLY Americans at El Cid. The place was packed, but it was all Mexican vacationers.

I just returned from my 12th visit to Mazatlan since 1998. I have stayed at the other three El Cid Hotels in mazatlan with varying degrees of satisfaction but I had never stayed at Granada because I thought it was kind of funky and older....................well it is older & funkier but it is also way better than any of the other El Cids for several reasons. The rooms are immaculate thanks to a hard working & dedicated housekeeping staff who were also very friendly and the rest of the hotel staffs shines as well. I had the pleasure of meeting and getting to know the manager, Daniel Cazares and he and his staff exceeded all my expectations. Since the hotel is a bit older it is also quieter, less crowded and I felt that I had more privacy as well. On a couple of afternoons I had the pool all to myself and on the other days there were just a few people poolside.

The whole experience reminded of the old Avis ads, we are number 2 so we try harder.

Granada is a hidden gem in Mazatlan.

I own a time share at the Granada and have been staying there yearly since 1988.
Would like to commend Daniel Cazares, the Manager, and his staff for always being extremely friendly and courteous during my visits.
When one problem did arise Senor Cazares resolved it almost immediately.

We really liked that place. The staff was awesome. We got there at 6AM and they gave us a room right away, which was really nice. Ask for a room with a kitchenette, you will save on meals. Hope you like it too!