We stayed for a week, 4 adults and 2 teenage girls. The room was adequate in size, but very old, and very musty smelling. We had problems with our room almost every day. Lights not working, coffee maker not working, curtain falling off the rod, toilet wouldn't flush and excessive noise from the other guests. We can party with the best of them, but these neighbors stayed up until 4:00 a.m., outsite their room and were not quiet. Every time we had an issue with the room, the staff came immediately and repaired the problem. I was quiet disappointed with the room and would not return to this RCI resort.

The food in the restaurants was good, good pool side service, too many trinket vendors hasseling you every day. They were nice, but you just got tired on constanly saying "no thank you" for a week straight. I found out at the end of our stay that this part of the resort is being torn down and new buildings to replace them. They should have done this a long time ago.

Four of us were planning our first getaway sans kids in a very long time when the opportunity presented itself at the Sea Garden through a time-share company. After it was booked, we found ourselves here on tripadvisor more and more often as it seemed every review of this place got even worse than the previous! It got to the point that the other couple booked an additional hotel room as we were now anticipating arriving to just an absolutely horrible place.

I can tell you that 10 minutes after arriving to our room and then sitting for lunch at the restaurant - our friends quickly canceled the other hotel room. The room was a very pleasant surprise (after the reviews) - the bathroom was updated and things were comfortable (we were in the "Coral Building"). The restaurant was great. We had two breakfasts there, one lunch & one dinner - all were delicious. (For everyone that ripped on the food - this is a restaurant at a hotel, in Mazatlan, Mexico. If you were looking for food that you only read about in Bon Apetit magazine, seriously?!).

The pool is really something. It's huge and we camped out by the waterfall. Use the gym, buy your eight-packs-o-beer from the market to save a few bucks and be sure to head downtown to eat at the Shrimp Bucket one of the days that you're there.

Also went through the timeshare presentation (No, we didn't buy). But we did get a nice chunk of change taken off our total bill at the end, and a free "Stone Island tour" out of it (taxi, boat, tractor, lunch/drinks, boat ride out to see some sea lions, taxi back). Tip: trade in an activity ticket for a "coco loco".

So, if you want to have a fun, laid-back, easy going time - stay here. If you want 7-star accommodations, an out-of-this-world meal program and a person to fan you while feeding you grapes - this place probably isn't for you.

I went for my honeymoon.The place was great and everyone was very helpful. The room was small but it was still very nice. The food was highly priced so we ate in town a lot. There breakfast is great though. I would suggest to rent and car at the airport. Always have paso on you because outside the resort a lot of places do not take cards. At night it is nice to sit at the bar in the hotel and have a drink. They always have something to do at night at the hotel right outside the resturant. There plenty of chirs by the pool. They have a special each day. The drinks are very high but good. It is always nice to come home to a bed that is pulled back with kisses on it. They were very prompt on any request I had. This is great place to visit. We spent the first three days traveling the town. The shopping is awesome because there is no set price. The people are very friendly. Go eat at Panchos and get a 25.00 message in town. If you like the out doors the hotel offers a dune buggy ride that takes you by the beach and to a mountain were you can see all of Mazatlan. It is 900 paso and a small snack is included. It is a 3 hour tour. You will love this place.

Am an owner at the Acapulco location, have been there and to the Nuevo Vallarta location.

2nd bedroom had window onto airshaft, like a monk's cell. They have gone full bore from selling 'timeshares" to selling "memberships" where you get credits, not points. After listening to their pitch, didn't spend the $ to upgrade and sales assoc. said "You have wasted my time!" Didn't get into it but what about our time? 1.5 hour commitment has no meaning.

Best dining deals are at "The Place" and Fat Fish, take the bus there and back. Get to Fat Fish between 5 and 6 to avoid line and get happy hour and 2nd entree free. The BBQ ribs are fabulous.

Food at the Sea Garden only so-so and very costly. They have converted the upscale beachfront restaurant there to a sales area!!!