My husband, 3 year old daughter and I stayed here for a week. After reading some of the other reviews I was kind of scared of what we would encounter. We had a week stay through RCI but required an additional nights stay. The first night we were in an ocean view room in the older section and have NO complaints what so ever. The staff was awesome, the room was wonderful! From what I saw with people ahead of me in line checking in, don't be rude to the staff and they won't be short with you. I watched several people go ahead of me and start making demands only to wait and wait and get more and more angry. I went up and smiled said please and thank you and got what we needed with quickness and smiles! After the first night we were moved over to the new tower and presented a gorgeous room with a bedroom, two bathrooms and a nice kitchenette which was great because I was able to cook for my picky daughter :) Anyway, long story short I LOVED the Inn and would return in a heartbeat. Our only disappointment with the Inn was that we had to go home!

We "discovered" The Inn at Mantazlan by walking past looking for a nice restaurant for dinner. Instead we found a very talented entertainer and made a friend...and ate a delicious meal too. So my review is of the ambiance at Papagalo's Restaurant and Lounge, not the hotel itself. I do intend to investigate the hotel more for my next visit. The entertainer in the Lounge on Tuesday and Friday nights is named Andres, a young Latin singer who reminds one of Julio Iglasis at his prime. Andres is 23 but with a repotoire of Spanish and English tunes that everyone can enjoy. If you are in town, looking for great drinks in a very lovely palm-filled atmosphere, go to the lounge and try to catch Andres. You might want to call ahead and be sure about the nights he performs. It may change seasonably. Tell him Julaine and Bay said hello. Oh yes, the food was great too. The fish special and shrimp cocktail were both above average. Wonderful warm bread.

I took my family to Mazatlan there were 5 of us staying in a 2 bedroom at the Mayan Sea Garden until I could not stand the small rooms anymore. I got a 1 bedrom with 2 bath in the towers on the 13th floor and it was great. It was spacious and very clean. All staff was exceptionally helpful and attentive to our needs. The pools are busy but very nice. Sometimes there may be a problem with getting chairs but all is good. Service at the pool is great although I did miss a pool bar. The beach is a little rocky but no chairs on the sand and that disappointed me. I truly enjoyed my stay at the inn and am looking forward to going again soon. Try it out! My son and his girl took a room in the older section, it was well kept and clean but older and not redone. All in all things were great.

The ocean is NOT an azure blue, but it IS supprisingly warm. Stay off the "banana boat" ride (it is towed by a speedboat and it capsizes easily). Security of the Inn at Mazatlan and for that matter of the "Gold Zone" is obviously quiet but efficient. But do not wander too far, particularly alone. The Papagayo is a good restaurant, and even has good jazz in the evenings, but you may tire rather quickly of Mahi Mahi, and shrimp. However, there is a giant Burger King on the Camaron (and an identical McDonalds). Service on the beach is precise, but slow. It has two pools, one expressly for children; however, no one will be watching them, either there or in the ocean, as their lifeguard seems to be guarding no one's life except his own. It's a good place to have a quiet time, and, yes, discos are close by, and expecting you, if you prefer a loud time. Oddly, the milk there is bland tasting (powdered?), whereas the milk from the markets across the street is actual milk. Pay for the stuff you get with pesos, as American currency will only have to be converted at a loss. It has a nice gym if you want it, and key staff, particularly the concierge, are fluent in English. Do not expect anyone who does not need to to speak it. Say "hi" to Luis for me!