Wow !we had a great vacation.The service was great and we will be back.A great place if you have kids.Close to downtown shopping and flea market.

In February my girlfriend and I stayed for a week at the holiday Inn Puerto Vallarta. The hotel staff and the amenities were magnificent. The rooms were awesome for an older hotel the entertainment and drinks were also very nice. I have nothing but good things to say about this hotel the food was delicious. I would definitely go back again

When we booked our trip to holidays inn I was very exited because the pictures of the ocean and the hotel looked amazing, very clean and beautiful palm trees. Selloffvacations website stated it is a 4 star resort. BUT when me and my fiancé got there I was about to run away. I have never slept on a rock bed before, smelly room, some weird stains on the bed, I have never seen so many kids in my entire life in the resort, when you swim in the pool they jump right on your head, 99% of people were Mexicans in our resort, food was the same everyday, bar area closes at 12:30 am and lights are turned off, constriction next door, no chlorine in the Jacuzzis, we had to wait about 10 minutes for the elevator to arrive to get to the 5th floor because kids press the buttons on every floor along they go. Service is extremely poor. Basically if this is your first trip ever you went to it would be "ok" but again not for the money you will pay, but not when you have been to 15 of them all over Mexico. It was so not worth the money we paid 1300 per person. This would be the last place on earth to come back to. Try something else.

I stayed at the Holiday Inn on one night of my vacation because I had enough reward points to stay for free. After staying nearby at a 4-5 star hotel, I was really preparing myself for the worst. However, I was pleasantly surprised at the HI. It really was not that bad. The pool, restaurant, bar area was very nice. I really enjoyed the nachos and tortilla soup that I had that one night. We did not get in the pool because that was our day to sight-see, but I really wish that I could have. No complaints from me. I actually would stay there again if we were going the budget route.