Great hotel. We booked the whole trip with amex points, but looking at thier website, the hotel seems a little pricey. The welcome massage with champange was short, but nice and relaxing. We did not have a chance to eat at the hotel or use the spa services. The drinks at the pool were OK, but I found myself going back up to the room and mixing my own coctails mostly. The pool was nice, with a great view of the bay. I liked the bags of ice for the rooms, and they make cool designs with your extra towels. The nice thing about the hotel is that it is very centrally located. We probably went to 20 different restaurants/cafes during our stay there. Very friendly staff also.

I chose this hotel for our long weekend getaway based on all these Tripadvisor reviews, and I am so glad! We really enjoyed our stay at the Villa Premiere. The location is great - a short ten minute walk to the Malecon (boardwalk), which is a stroll we took virtually every day. We got to see the other behemoth hotels in the Hotel Zone, and the more run down establishments in the Romantic Zone, and we are very happy we stayed where we did. The hotel only has eighty or so rooms, so there weren't a million people wandering around the property like some of the other places we saw. It was incredibly easy to get a pool seat - no towel saving necessary. Granted we did come in the off season, but judging by how crowded some other places seemed, I think you'd still be better off here.

We booked the hotel through Costco, which included a free "romantic dinner" - a prix fixe intimate dinner on the sand. They only book two a night, so you want to book it early. The Costco package allows you to choose any dinner for free, so we naturally chose the most expensive one (with lobster). The service was excellent and the food was very good. When we got back to our room, they surprised us by setting up our jacuzzi tub and sprinkling candles and rose petals everywhere!

Like others mentioned, even though they claim maid/bellman gratuities are included, a couple of dollars tip seem to inspire the maids to create fun shapes with the towels (we got elephants and sailboats). On the day we didn't leave any extra tip, we came back to a clean but not-as-fun room.

The staff here is great and eager to help. Best part is - NO TIMESHARES! That's right, I could go and walk through the lobby with no worry that someone was going to harass or pretend to befriend me into getting a timeshare. Since one of our tour guides let us know that Puerto Vallarta is known for three things: "tequila, silver, and timeshares," this was a great relief to us and another bonus to not staying at a big condo resort.

Spa packages here are absurdly expensive - if you are looking for a massage, there are plenty of $35/hr massage places within walking distance to the hotel. You do not have to pay the $100+ prices they are asking for.

Take advantage of their free daily breakfast - no buffets, just regular sit down meal service. We slept in most of our trip and only got to enjoy it on our last day - and we were bummed as the food was pretty good.

Overall a great stay at a great hotel!

I have nothing new to add ... just that the Villa Premiere was as great as everyone said. If you want a big chain-named hotel, this isn't for you. If you want a smaller, more laid-back hotel with very friendly help and a great location, this is for you. Everyone was helpful ... the pool wasn't overcrowded ... and -- the best part -- no one wanted us to partake in tequila-shot-drinking contests. We're now spoiled and will hope every hotel will be as quaint, beautiful and refined as this one. (Our bags still have a lingering scent of eucalpytus from our chosen aromatherapy scent. Wonderful!)

I had a May 10-14th stay at the Villa Premier.
I must say it is a very clean and hospitable hotel. I stayed in a standard king size room, though not large, found it to be the right size and very clean. The staff were all very friendly and helpful, from the front desk staff to the pool staff, everyone I encountered was very friendly. Unsure of some of the reviews that found the staff indifferent as that was contrary to what I experienced.
Upon check in, was immediately offered a cool towel along with a glass of champagne. Was then escorted over for the five minute neck massage, all of this was a great way to unwind upon arrival to PV.
I picked the hotel for two main reasons, size of property(plus being adult only) along with location. I wanted a smaller hotel as opposed to the others more in the hotel zone.
You can easily walk to most parts of town from this hotel.
I would highly recommend this hotel to anyone looking for a quieter hotel that offers expectional service.