I've been traveling to Mexico for 10 years . Hilton Guadalajara is by far the best place for Mexico standards. You cant compare the hotels with US hotel becuase frankly they are way different. However for Mexico standards this is your best bet. Ive never been sick from the food here. The rooms are clean, nice, different. Everything here is done with a Mexico twist. Its not like the US.

This hotel did not have the quality I expected from a Hilton Hotel.

The lobby is very nice.

The dining area is dreary. The rooms are dreary. The bathroom area is very small.

The room was clean. The hair dryer worked, but only blew cool air. Another guest told me the hair dryer in her room was the same.

The food wasn't great. The breakfast buffet was pretty good, but at $16 a person it should be. At meals and for room service, one has to ask for butter, and then you might not get any. It seems odd that they want to ration butter at a Hilton hotel.

This is not a good location for sightseeing, but as a business hotel, I guess it is a good location.

The hotel literature states that they will convert dollars to pesos. The first two days of my visit, they were unable to change any money. One desk clerk suggested I walk seven blocks to a local bank!!! On the third day, they were able to change money, and they did give a good rate of exchange.

We were at a business convention. Others in our group had things stolen from their room. A camera and money. So, please use the safe provided, and don't leave anything out in the open.

I didn't use the pool, so I don't know if it's nice or not.

Internet use is expensive, but available in the business center. They also offer a connection in your room.

I would never choose this hotel again. Very disappointing.

Just got back from staying there for 4 days. This was a personal vacation and not my usual business stay but I felt just as comfortable. Nice, clean hotel with nice rooms and great service. The room was just as good as a 5-star in the states and the beds were fabulous. They did not do a great job on keeping things up as it took 3 times for them to fix both the in-room safe and mini-fridge. They finally gave me a new safe and got the fridge nice and cold and gave me a new iron as the original did not work. BUT.... the key here is they responded VERY QUICKLY to my requests and fixed things accordingly. The next person to stay in this room will be very happy. It is safe, has a friendly staff where most speak English and the room service was great. VERY fast and good food. The cost for a taxi from the airport was about $15 dollars and about $3-$8 to the historic district depending on where you caught the cab (walk a block from the hotel and flag a cab and its a lot cheaper).

Nice hotel and would stay there again. The only other hotels I saw that looked just as nice was the Holiday Inn Select and the President Intercontinentel.

I stayed at the Hilton for a week for a medical conference. The rooms were excellent and the restaurants were wonderful. They often had live entertainment in the lobby of the hotel. The meeting facilities were first-rate.

The staff was friendly and had a good sense of humor. I tried to get a late checkout but was told that the hotel was full. I said that I had spoken with Paris Hilton the day before and she said it was okay. The guy at the desk said, "I slept with Paris Hilton last night and she didn't say anything about it to me." (Incredible comeback). He let me check out at 5 PM