This is an excellent hotel in every respect. Before our stay, we had asked the hotel to purchase tickets for us to two Festival Cervantino events. The first was at noon the day we arrived, and we got to the hotel around 11. As soon as we walked in and said who we were, the manager – Ana Pérez Ordaz – pulled out our tickets and gave us directions. Throughout our three-night stay the front desk was invariably helpful. The only trouble we had was following directions that involved the tunnels that undergird Guanajuato. These are not tunnels like those under the Hudson from New Jersey to New York. Guanajuato tunnels have pedestrians and parking, and, more importantly, options – turns and forks. We needed directions on how to proceed when in the tunnel, and didn’t know to ask.
When we got back after the concert, we were taken to a large, beautiful room, made into two spaces by placement of furniture. The room had pleasing folk art and Dia de los Muertos figures. I don’t know if the Day of the Dead figures are there only seasonally, as this was the season. The walk to the room is through a garden featuring prickly pear cactus trees.
We had lunch the first day in the hotel’s restaurant, which opens at 2 pm. Good menu, good food, with reasonably priced wine, including half bottles for those of us who reserve full bottles for dinner. We can recommend the cream of cilantro soup and the arrachera. (We can also recommend the restaurant just down the street, Lindo y Sabroso, which has an English menu that we needed to request.)
Breakfasts were included with our room, and they were a highlight. On different days, we had chilaquiles, quesadillas with pumpkin filling, crepes and an intense apricot sauce, small tacos filled with huitlacoche (spelled cuitlacoche on the menu), and torta Aztec a, with chile sauce, tortillas, chicken, cheese, and probably more. Many of these would have made fine dinners. They came with fruits, juices, and pastries. We ordered off the priced menu, but were not asked to sign – the staff knew that the meals were included.