This is a lovely hostel located in a great neighbourhood. Unlike the experience of the last reviewer, we found the service outstanding. We arrived at 7am and were unsure as to whether we would be allowed in. We rang the doorbell a few times and a sleepy porter came to answer the door. We told him we had a reservation and within 15 mins, our private room was ready. Shocking - when would you get such service? Never in a small hotel, let alone a hostel!

We were really grateful for the hot shower and bed as we had just gotten off an overnight bus ride. Anyhow, the place was clean and the breakfasts were very tasty! The location is fantastic and the neighbourhood is great!

We did, however, decide to move elsewhere as it was the end of our 3 week trip and we had bad bellies and needed some comfort so the lack of an en-suite private bathroom, and the falling through the beds, convinced us to move elsewhere. However, if not for that small fact, we would not have moved!

Just a few cons:
- If you get a private room next to the bathroom, very noisy.
- Not really easy to meet other travellers as the rooms are all in different sections.
- For a double bed, they put two twin beds together so we ended up falling through the crack at night.

I don't like to leave a negative review but this really was not a good experience. We had been travelling in Central America for seven weeks and chose this hostel for our final night of the trip based on the reviews.

We emailed in advance and asked for a private room with bathroom as it was our last night and we wanted to relax. The email communication was great and we were really looking forward to it.

We informed them of our arrival time but when we arrived there was no one around to let us in. We stood outside for a good 5 minutes with our stuff and eventually a fellow guest arrived and let us in. There was no one at reception at this point.

Someone did let us into the room a few minutes later, the bed was unmade and still had the previous occupants sheets on and there was no bathroom. The room was also next to the kitchen which seemed ok but had dirty dishes in the sink.

The person who had emailed us arrived about 10 minutes later only to inform us that none of the rooms actually have bathrooms at this point. She apologised for the sheets and promised to bring us some. A further 10 minutes past and nothing arrived so we simply left as it was really not a good impression.

We had stayed in budget accommodation for the whole trip so were not expecting hotel standards but this was not what we were expecting after reading the reviews. We paid a bit extra and got a really nice hotel which was a shame as Condesa could have great potential.