I booked online through priceline and got a great rate for this hotel $75USD. The check-in was very efficient and and although I stayed only one night every contact with the staff was positive. My room was generally clean although the toilet appeared to have not been thouroughly cleaned. The fixtures were moodern and in good working order. My room was on the first floor facing the street. The traffic was very noisey throughout the night and sound insolation was poor. If noise bothers you do not stay in a room facing the street! I was looking for a safe, clean hotel for one night as I was flying out the next day This hotel met those needs. There was a safe in the room for my camera and I was just able to fit my small laptop in there also. The area was not very convenient to the places that I wanted to see, Reforma and Zona Rosa, although the hotel hailed a cab for me and for about 95 pesos I was taken to Zona Rosa. I could not see that the surrounding area had any restaurants or stores within walking distance, although I did not ask or investigate thouroughly secondary to time restraints. Because of this I ate breakfast in the hotel which was fair, but failry expensive -- 140 pesos for a buffet. I personally would pay a bit more for a hotel in a different area if I were to return. I had no problem getting to the airport in about 40 minutes the next day and the fare was about 175 pesos.

I was very skeptical given the prior reviews. I must say, though, the staff was extremely helpful. Maybe they have been briefed in a meeting that they needed to kick up the service. Maybe they fired all those people and hired new ones. Whatever happened, it worked. The entire staff was entirely accomodating on whatever you may need.
The location is not the best but there is a metro station about three blocks down that is very accessible. The buffet is great and has lots of choices! I would suggest including it in the room rate. I would definitely stay at this hotel again for my next stay in Mexico City.

We have stayed at this hotel 3 times due to its convenient location. The hotel is modern and clean, but the staff is rude and incompetent. For 2 of our 3 stays, the reservations could not be found or were for a different price than we were given on the hotel's website and on our confirmation. For one stay, the hotel was prepaid and we had to pay a second time and work it out through the credit card company when we returned home. The front desk staff was put-off that they had to help us. Bell boys woke us at 1:30 am requesting money for bottled water (very suspicious) and another night at 4:30 am with a newspaper. Why are the bellboys knocking at doors in the middle of the night? We mentioned it to the front desk and they remarked that it must have been a mistake... two nights in a row!

The answer would be.....Yes, only if you didnt find any other place to stay! Because, trust me, there has to be many other great places to stay in Mexico City, than this hotel. I had a talent competition on September 2004 with Intermodel 2004. The place where me and my group stayed at was this particular hotel. At one time, one of the workers was rude to me, just because i was asking him if he had seen my glasses around, since i had dropped them, and he was simply rude and ignored me. Another thing is that since i was from the States, they did not treat me like they would treat others that originated from Mexico. I belive it was unfair treatment. In other words, my stay there was not all that great.