I stayed in this hotel a few years ago. The hotel is in a great location on Reforma Ave. Within walking distance I found some really cool places to hang out, shop, drink!, do whatever. The hotel itself was super clean..my suite was very nice... 2 bedrooms, kitchen, dining room, and small living room. There was no a/c unit there, so at times i did get a little hot, but I guess a/c is un-common throughout Mex City. The whole time I was there, I never saw any other guests, ever. Only the security guard at the front door who lets you in, and the rotating staff at the front desk. The hallways, stairways... all white, with some cool art located throughout the place. I have only been to Mex City once, and this is where I stayed, so I can't compare it to other hotels there... hotel employees were very friendly. overall I had nothing to complain about.