My wife and I stayed at this hotel on a recent trip to Mexico City for tourist purposes. This hotel is very close to the airport (within walking distance over a pedestrian bridge.) The rooms are very clean and the hotel facilities are spotless. The service is excellent and feels like much more than a Ramada. There were two free bottles of purified water, coffee and tea in the room. The items were replenished each day. The rate that we purchased included a buffet breakfast. There were several authentic dishes and many american choices.
This distance is quite far from tourist attractions. However, taxi fares are very reasonable. The price of this hotel, with taxi fare, was considerably less than something near Reforma. However, due to safety and security, one may be more comfortable closer to the attractions. This would not require late-night taxis.
The restaurant is also clean, with a lot of great choices. If you are in the mood for some late night home food, the hamburger and club sandwich was fantastic. The french fries taste like corn tortillas, though. Ask for a substitute for the fries. The empanadas and Mexican platter is also great.
This is one of the best hotels that I have ever stayed in (much better than higher prices, upper end chain hotels.) However, I could not rate this as excellent for one reason. We had five Coca-Colas in the room. After breakfast one morning, my wife and I took the airport shuttle to the airport to exchange money. When we returned, I noticed that one Coke was missing and one was open. Neither me or my wife drank or opened a coke. Also, a piece of Mexican candy (a Gloria) was missing. All of our other "valuables" were locked in the in-room safe.
I felt that this was somewhat minor, so I did not report it to the front desk. I only mention it so that other travelers with exercise caution when it comes to your own valuables... and other items.
Ask for a room with a window. There are some that do not have windows, which are about half price o...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC