We stayed at FAVC March 29th Thru April 5th and had a great time. The hotel is older than the mega Vegas/Miama beach style hotels nearby but very well maitained and very clean.
The restuarant was decent with the breakfast buffet our favorite meal of the day, The dinners were good, not great, The service was very good.
The beach was rocky in the middle but easy to get in the water at either side. the ocean was very calm, clean and nice.
I would love to go back, We enjoyed Cancun and the FAVC very much.

Just got back from a week at the FA cancun. This property is great. It's a timeshare, not a hotel so it feels more lived in. By this I mean you don't feel like you have to keep telling your kids to stop touching stuff in the room and lobby. Kitchen was great! (stovetop, microwave, dishwasher and regular size fridge) My kids loved the pool area and from our 1 bedroom unit the beach was only a few steps away. Staff was friendly and all spoke english. After reading reviews I thought I would never get to sleep on the hard beds, but they weren't that bad. AC worked great. Beach here is great for swimming although roped off area was a little small. Properties on both sides have bigger chunks of beach which you can swim at. We visited our friends at the FA Coral beach for a couple days. The view there is spectacular and it has a large beach. But drinks at bar were almost twice as much and the one restaurant we tried was good but much more expensive than the one at the FA cancun. The Coral Beach would be great if we weren't a family of five who needed space and also needed to cook some meals to save money. The FA cancun (villas) is a great combination of function and location. Oh we did the timeshare speil and it wasn't anywhere as bad as some others I've been to. We had breakfast at the Palapa restaurant (the only restaurant onsite) and it was delicious. This was our first trip to Cancun and we will definitely return.

On January 17 me, my wife and kids arrived at the Fiesta Americana Cancun for 3 nights. Within 5 hours of arrival our room was missing over $200.00 cash from my wifes personal belongings. We contacted the hotel management and upon investigation found tissue in the door jam between our room and the "out of service" room that connected to our suite. This provided no tracking using a card key. The hotel did nothing to help us recover the money. The manager on duty refused to have the police visit the hotel. We moved hotels the following morning to try to enjoy our vacation. We were not only guests but vacation owners within the company, we expected much better treatment. Be careful if you plan to stay here.

Construction next door was only 50 feet from our room but hotel would not change our room, construction legally banned prior to 9:00 am since it's a resort area but workers started at 7:15 am every day of our stay, noisy generator near our room ran for several hours each night. Hotel indicated that they could not switch our room since we had booked through Hotels.com and were only guaranteed "a second rate room".

Repeated promises to fix bedroom curtain that did't close (allowing construction workers to see in) but no repairs made.

Hotel spa changed my appointment but did not contact me. Since original appt. was same day as return home, no opportunity to reschedule

Staff was very pleasant but they just didn't do anything they promised.