This hotel was a very terrible place. We booked it through thotels.com and it was nothing liked they showed online. The room looked so differernt. In the double room we booked, there were cables and wires for the electricity and the cable hanging from the ceiling to the device- it was very tacky. Their laundromat was facing a major road and was just noisy and open for all to see. There were stains on the bedding in the rooms and the bathroom was dirty. We told them it was false advertising and we did not want to stay there. They said they had complimentary internet but when we got there we were informed it was only in the lobby. We even used the computer in the lobby and pulled up thier page on hotels.com to show them and still we got no help
The male receptionist was extremely rude to us, informing us that they don't have control about what was on thier site and that we could leave if we wanted but we will still be charged for one night.
My husband then called hotels. com and they worked out a way for us to go to another hotel which we had to pay and additional $100 for, but in the end it was worht it.

I took my son(14Years old) on a trip through the Yucatan Peninsula and to Palenque. We started the trip in Cancun but I couldn't fathom staying in the hotel zone. I chose this place only because of the cheap price. However, my son and I felt so welcomed we stayed 2 nights and one more at the end of the trip. I even had our clothes cleaned. The front desk took care of everything. How lovely to return home not to do laundry.
The beach club that the hotel has rights to is really nice. They have cabanas, chairs,towels 2 pools and the warm ocean. The food was tasty as well. They gave us 2 free drinks for helping out when the wind blew the unbrella over.
Happy travels

The Terracaribe Hotel was a magnificant find in the Cancun area. I wanted something cheap, but still clean and safe. The Terracaribe delivered on both, but also offered a pool, hot tub, bar area, TV, and restaurant. They have bus service to the Cancun Beach area, which is about 5km away from the hotel.

I paid $55/night for a King bed (in the tower). The rooms appeared to be brand new, featuring 100% ceramic tile through the bedroom and bathroom. There was plenty of room to accommodate my Scuba Gear, as I had to rinse it and let it dry.

Majority of the staff spoke very little English. However, the front desk staff spoke better English than many people I know in the states, and was more than willing to help me out.

Also, The Terracaribe Hotel is on the beginning of the road that takes you to Chichen Itza, the ancient Mayan City (pyramids, etc). This makes it extremely convienent if you're planning on driving out there. More details about this trip are on my blog at sillyjoker.com

The TerraCaribe is clean, reasonably priced, and off the gnarly strip of Vegas-style hotels - it feels like you're in Mexico, not Disneyland. It is in an easy, central location, and if you venture down nearby Avenida Tulum, all the little side streets have cafes and restaurants. The staff was really friendly and helpful, and the room was spotless. A great place to stay if you are transitioning between Cancun and some other destination or are exploring the area. Twenty minute, easy drive to airport.