We stayed in a superior room S13, on the second floor for one week. It had king bed and single bed/sofa, tv, phone, small fridge, I always had a warm shower, they supply soap and shampoo, but I always bring my own.
The room was clean and spacious for the 3 (women) of us and so was the outside areas and grounds.
The balcony is very tiny, room for only two plastic patio chairs, you have a view of the ocean from it. The gardens are beautiful and well taken care of. The pool is not heated. The hot tub was warm. The restaurant was open, we never eat there, choosing to go out and discover different fare. The staff all seem to be friendly and polite except when we checked in at 11 pm at night, our Sunwing flight was 5 hours late. The guy at the front desk started to argue with me and said I should contact my booking agent..... not something you want to hear after arriving late, tired and pissed off at the airline.
Read more of the recent reviews as I do agree with most of them.
Not the ones after Hurricane Wilma, what would you expect after a devastating hurricane.
The only problem with this room was the wall airconditoning was old and mouldy smellling. I contracted a lung infections from it, which I am still trying to get over. I also had to wash all my clothing because they all smelled of mould and Freebrez my suitcases and luggage as they all smelled bad. There was no ceiling fan as advertised, which would have be enough for me.
There are better superior rooms, which I checked out as the maid was cleaning them. Some with full size fridge and micowaves. The standard rooms are very small and at the back of the property. They could consider buying some new chair pads for the outside plastic loungers and for the cast iron patio
sets, hard to sit on after a half an hour. I won't comment on Papa Hogs, cause everyone and the owners have. We ate there, if you are hungry go somewhere else , the portions are snack like, unless it is breakfast.. This hotel is a quiet, relaxing place to stay... as opposed to a busy AI party hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC