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Hacienda San Miguel: Traveller Reviews

TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 27 Reviews
5.0 of 5 stars
13
4.0 of 5 stars
6
3.0 of 5 stars
6
2.0 of 5 stars
2
1.0 of 5 stars
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TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#20 of 63 hotels in Cozumel
Show Hotel DetailsHide Hotel Details
  • Hotel class: 2 of 5
  • Rooms: 11
  • Address: Calle 10 Norte #500, Entre Ave 5 y REM Cozumel 77600 Mexico
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
No Business Centre No Fitness Centre No Free High-Speed Internet No Free Parking Pets Not Allowed No Restaurant No Room Service No Swimming Pool
Check Rates: £47 ($80) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Hacienda San Miguel

( 1-5 of 27 )
“Best Hotel in Cozumel!”

Hacienda San Miguel

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5 of 5 stars
California
10 Jun 2008

This was my second stay at the Hotel De San Miguel and again, it was a wonderful experience! The hotel is quaint and quiet with a staff that really goes out of their way to ensure comfort and cleanliness. We were so impressed with the new upgrades that have been added since my last stay and my traveling partner fell in love with the wonderful decorations and Hacienda style of the hotel.

The staff was incredibly helpful and suggested great places to dine and gave us directions to some of the places we wanted to visit. Both "Ava's" were wonderful and the third female staff member (who's name I have unfortunetly forgotten,) we there for what ever we needed. The hotel is quiet, beautiful, quite reasonable and the garden was spectacular! They even have a night time security guard which was an added plus.

I can't recommend a better place to stay if you are considering a visit to the beautiful island of Cozumel.

Thank you again for your wonderful hospitality!
Suzanne and Laura from San Francisco

  • This TripAdvisor Member:
    • Liked — The attention to detail in keeping with the Hacienda style of the hotel and the attentiveness of the staff, as well as the clean rooms.
    • Disliked — No complaints.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sooztraveler's Summary
Date of Stay: May 2008
Travelled with: Friends
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: 10 June 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Great food / Wine, Shopping
Was this review helpful? Yes No
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Average price*: £47 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good little hotel in Cozumel”

Hacienda San Miguel

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4 of 5 stars
Sydney, Australia
23 Mar 2008
2/2 found this review helpful

We stayed here whilst scuba diving in Cozumel. We were on our honeymoon and wanted a boutique type hotel, not the all inclusive 5 star monstrosity that seems to be invading this beautiful island.
We booked a studio apartment. It was very spacious with two double beds, unlimited bottle water, kitchen and large bathroom. Our studio was on the ground floor and was quite dark inside. The studios are quite close together so the patios outside had no privacy, you share one with your neighbour. The studio's upstairs I believe had private balcony.
Antonio and his staff were fantastic and could not do enough to help us.
Breakfast was supplied, which was coffee, juice and a couple of pastries delivered to your room each morning.
We enjoyed our stay here.

  • This TripAdvisor Member:
    • Liked — Small hotel feel, beautiful gardens, great staff
    • Disliked — Dark rooms, no privacy on balcony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aussietraveller's Summary
Date of Stay: March 2008
Travelled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: 29 December 2004
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older Travellers, Families with Small Children, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Great pool scene, Families with Teenagers
Was this review helpful? Yes No
Check Rates
Average price*: £47 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“7 days in Paradise..”

Hacienda San Miguel

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5 of 5 stars
Kansas City, Kansas
7 Mar 2008
1/1 found this review helpful

My husband, Myself, and two of our closest friends stayed 7 days at Hacienda San Miguel in Cozumel. The trip was fabulous. From the minute we checked into the Hacienda, we were treated like family. Antonio brought us fresh pastries from the local bakery, coffee, and orange juice every morning. Each night, Eva would ask us what time to have breakfast delivered. The courtyard was amazing. We ate most of our meals outside. Our rooms had indoor cooking and dining areas, but we fell in love with the courtyard. The staff was awesome. We highly, highly recommend Hacienda San Miguel. We are planning on returning to Cozumel, and to the Hacienda very soon, and repeatedly.

  • This TripAdvisor Member:
    • Liked — Staff, location
    • Disliked — No phones in rooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sthomasson's Summary
Date of Stay: February 2008
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: 07 March 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Great pool scene, Families with Teenagers
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: £47 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“pleasantly surprised!”

Hacienda San Miguel

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4 of 5 stars
California
3 Mar 2008
2/2 found this review helpful

great hotel. very very spacious rooms. my friend and i stayed in the "jacaranda" room... 2 levels, one twin bed downstairs with a kitchen, tv, dining table, and half bath, and 2 double beds and a full bath upstairs. beautiful courtyard. breakfast rolls always show up warm and scrumptious.

but the best thing about our stay here was all the help we got from the staff, especially antonio. he gave us snorkeling tips, directions to get around, etc.

also, a stay here comes with a free 15-min horseback riding at mr. sancho's. my friend and i took full advantage and we got a guide who gave us what came close to a 30-min horseback tour of the surrounding woods and beach.

really great deal!

  • This TripAdvisor Member:
    • Liked — the front desk staff; quiet neighborhood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmersonMonty's Summary
Date of Stay: February 2008
Travelled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: 08 December 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
People with disabilities, Older Travellers, Great pool scene, pet owners
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: £47 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Our Lovely Christmas in Cozumel”

Hacienda San Miguel

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5 of 5 stars
Washington, DC Suburbs
8 Jan 2008
2/2 found this review helpful

Our family enjoyed a perfect vacation in Cozumel over Christmas 2007 at the Hacienda San Miguel. The room, on the 1st floor backing to a small alleyway, was quite comfortable and clean. One nice touch each day by Maria in housekeeping was the remaking of the baby's crib with his toys and blanket arranged. Antonio and Martin, as well as their female counterpart, were welcoming, knowledgeable and very friendly to our entire family. Someone was always in the office, which was right inside the gateway, to welcome you back and to see you off for the day. Christmas Eve there was a champagne reception in the beautiful courtyard for all the quests and they invited our adult son who was staying in a nearby hotel. Our first morning there they brought out a little rocking horse for our soon-to-be 2 year-old and each morning he looked forward to going to the courtyard for his "ride". We don't usually spend the Holidays away from home, but this may become an alternate tradition. We did not want a resort experience but to experience Christmas in a different culture and at a slower pace. It fulfilled those wishes and more. The staff was able to give us information on Christmas Eve mass and to make reservations for us in restaurants that I had researched as well as giving us their feedback and recommendations. We had rented a car to explore the island and windward beaches and had no trouble parking on the street in front of the Hacienda's entrance. There was road construction going on (and we were told it would continue for another few weeks) to improve the sidewalks and street but we were not disturbed by this and our 2-year-old was delighted to see all the equipment and men in manholes as he was coming and going. The main avenue, parallel to the sea, is less than a half-block from the entrance and provides a safe, easy walk to the museum, shops, restaurants and main plaza. We didn't realize that we could have booked tours through the hotel but will look into that on our next visit. The kitchen was very clean and the refrigerator quite fresh-smelling. Fresh drinking water was in abundant supply and the room temperature was easy to regulate. I wish we had looked at some of the other layouts on the upper level to compare for our next visit but were quite pleased with our room. We will definitely stay again and feel then that we have “come home”.

  • This TripAdvisor Member:
    • Liked — The friendliness and helpfulness of the staff; the promptness of cleaning our room - it was always ready for us.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzzie__John's Summary
Travelled with: Family with young children
Visit was for: Quality time with family
Age group: 50-64
Member since: 20 April 2004
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Families with Small Children, tourists
I do not recommend this hotel for:
Young Singles
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: £47 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Hacienda San Miguel

( 1-5 of 27 )
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Hacienda San Miguel Address

Calle 10 Norte #500 | Entre Ave 5 y REM, Cozumel 77600, Mexico