Our family enjoyed a perfect vacation in Cozumel over Christmas 2007 at the Hacienda San Miguel. The room, on the 1st floor backing to a small alleyway, was quite comfortable and clean. One nice touch each day by Maria in housekeeping was the remaking of the baby's crib with his toys and blanket arranged. Antonio and Martin, as well as their female counterpart, were welcoming, knowledgeable and very friendly to our entire family. Someone was always in the office, which was right inside the gateway, to welcome you back and to see you off for the day. Christmas Eve there was a champagne reception in the beautiful courtyard for all the quests and they invited our adult son who was staying in a nearby hotel. Our first morning there they brought out a little rocking horse for our soon-to-be 2 year-old and each morning he looked forward to going to the courtyard for his "ride". We don't usually spend the Holidays away from home, but this may become an alternate tradition. We did not want a resort experience but to experience Christmas in a different culture and at a slower pace. It fulfilled those wishes and more. The staff was able to give us information on Christmas Eve mass and to make reservations for us in restaurants that I had researched as well as giving us their feedback and recommendations. We had rented a car to explore the island and windward beaches and had no trouble parking on the street in front of the Hacienda's entrance. There was road construction going on (and we were told it would continue for another few weeks) to improve the sidewalks and street but we were not disturbed by this and our 2-year-old was delighted to see all the equipment and men in manholes as he was coming and going. The main avenue, parallel to the sea, is less than a half-block from the entrance and provides a safe, easy walk to the museum, shops, restaurants and main plaza. We didn't realize that we could have booked tours through the hotel but will look into that on our next visit. The kitchen was very clean and the refrigerator quite fresh-smelling. Fresh drinking water was in abundant supply and the room temperature was easy to regulate. I wish we had looked at some of the other layouts on the upper level to compare for our next visit but were quite pleased with our room. We will definitely stay again and feel then that we have “come home”.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Families with Small Children, tourists
I do not recommend this hotel for:
Young Singles
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure