The bad: the service was terrible, the food for breakfast and lunch/dinner at the buffets were bad. If you didn't put a towel to reserve a chair at the pool by 7 am you didn't get one. The nightly entertainment was terrible. They have a huge complex but unless you stay at Sabor you can't get to two huge sections of the resort. The swim up bar is a smoothie bar for teens. The one bar we could use was usually a 25 minute wait for drinks - serious! When we arrived they didn't have our king size room available so we slept in two single beds the first night and moved for the next. Our room the first night was next to the restaurant so we heard a ticking fan all night.

The good things: the restaurants that you can reserve for dinner has excellent food but then you get the leftovers the next day at the buffet (too funny); great location for diving. It's small enough to not get lost at and close from the pool to the beach.

Stayed at the Wyndham Feb 8 to the 15th, and i was wonderful. We stayed in the Sabor section and let me tell you it is worth every penny for the upgrade. The Sabor has its own restaurant for breakfest and lunch. Here you get to sit down and order your food off a menu and the food is awsome!! The non Sabor side of the resort is nice too but alittle loud from all the small kids. The beach is nice but rocky, bring water shoes and you won't have a problem. The water slides in the Sabor section are fun and the pool and grounds were beautiful. I would recomend anyone who wanted a great vacation to goto the Wyndham and pay the little extra to stay in the Sabor section, it is so worth it!!! The only thing that i could say that was negitive would be its a $15 cab ride one way into town so it got alittle spendy when going more than twice. The staff at the Wyndham was top notch and Oscar and Laura at the pool put the icing on the top, they were so much fun. Can't wait to go back!!

Ok, so prior to arriving at the Wyndham, i read many reviews from lots of people going back months, so i promised to gather as much information that i could by myself and from others at the resort to try and get the best unbiased report on the resort in general along with some helpful hints.....so here it comes! First of all, yes it used to the The Reef Club which Wyndham bought and converted to its own property this year. First the property - absolutely wonderfully maintained property, very beautiful, walkways all upgraded since the hurricane 1 and a half years back. The rooms - absolutely not a single report from all those I had talked to about bugs...so forget about it! You probably have more at your own home.....rooms are very well taken care of, housekeeping was wonderful, no conerns, very friendly and accommodating....The meals - there are three main restaurants at the resort - Mosaique, Vista Del Mar and Robertos....they all do require a reservation to eat there, but NOT a problem like some reviewers have said, simply go to guest services and make your selection of days and times.....you may not get the exact day and time that you want for the day you arrive and maybe the next day...but it is NOT an issue, the food at those restaurants is 4 star atleast and the option of the buffet is NOT like some advisors have said....please people, you are not at the Ritz or on a cruise ship! The service - the area where the Wyndham might need some improvement on, but only in the numbers of staff that they have working the buffet restaurant and the bar - their attitude and hospitality are wonderful and certainly make up for their sometimes lack of numbers! The Bar scene - at times there were line ups at the beach bar, but I NEVER experienced a time when they ran out of alcohol, nor did the many people i interviewed.....for those who desire top shelf alcohol, either upgrade yourself to the Sabor section or move on....their Mojitos are to die for and i met more people during the short waits in line, so GET OVER IT, and lighten up.... The entertainment - a really fun place to be at, you do not have to be at the Sabor adults only section, most young children were at the kids pool and had no impact or disturbance in the main pool section....from Tequila volleyball to battles on the surfboards, it was all great fun! The Hobie Cat sailboards were readily available as well.....the beach was great, but if you are going into the water, yes beach shoes are helpful as it is rocky, not a fully sandy entrance.....Special evenings were great, Valentines Day dinner was the most unbelievable, romantic and classy event I have ever seen for that day......Diving - I did 11 dives total, and again interviewed many veteran divers on my trips specifically to get their opinion as there are an insane number of dive operators on the island.....if you are staying there and want to dive with someone else, you are just stupid, period! They have a totally professional group of individuals there, excellent facilities, lockers, rinse tanks, rental equipment, cameras, a wonderful little dive shop.....The divemasters are very knowledgable and treat any concerns with the utmost importance - they realize the importance of excellent and safe dives by all those there and the importance of good word of mouth advertising. All most all of the veteran divers said that the Sand Dollar Sports dive team were top notch, don't bother even looking anywhere else!.... So, hope that helps you in your decision about whether to stay there, it is a wonderful place with great, friendly staff, amazingly clean and well maintained grounds, very good food and top service...Never heard any issue of any sickness, lots of bottled water for all!! Enjoy your stay there as I did!!

This was my first trip to any resort type location. My overall rating is more Neutral than average as I don't have anything to compare it against.

A couple of improvements I would love to see. While I know Wyndham cannot provide transportation due to Taxi transportation laws, having a representative at the airport for directional assistance and to protect you from getting sucked into a vacation club presentation elsewhere would have been very helpful.

The resort - We stayed in Sabor the adults section. I would not stay anywhere else unless I had my kids with me. This was a great area, we had a pool terrace room which was fun to have - definately worth the extra $40 per night.

Food - Since we experienced a vacation presentation at Sandos in Playa Del Carmen and experienced their buffet, La Isla was not even close in comparison. La Isla provided good amounts of fruit, and always had traditional Mexican fare which was greatly appreciated. While this was a kid-free trip, before I would consider taking my children here, I would like to see more kid friendly food at the buffet - such as at Sandos (i.e Chicken nuggets - etc fare that you perfer your kids not eat, but you know they will at least eat something!).

For food at anytime Chile's was convienient, but very limited. Hamburguese was good, the pollo (chicken) was horribly dry. For all the ala carte dining, one must keep in mind you are there to relax, otherwise the timing of the service will drive you nuts (at least it did for me).

Bars - the Bar in Sabor ran out of supplies for the famed 'Dirty Monkey' which was my wife's favorite drink. The bars also ran out of the amber Dos Equois.

Location - close to San MIguel which was nice. Based on where it is, the ocean is not as rough as what we saw at Playa del Carmen - this was a huge benefit.

Diving - this was my first time diving ever! If you have not experienced it, the local dive shop on the property makes it so easy and worth your time to take the Discover Scuba Diving course. It is so nice having the shop and dock right there. This just might be the driving factor that will get me back here.

All in all, while I have my various issues and complaints, It was a good first experience at an all inclusive. It was comfortable, and not as busy as Sandos was - that place felt like a zoo compared to the lower key - smaller atmosphere of this place. If you are looking for a place to escape, seriously consider this place.

(now I just want to obtain information from Ricardo about the vacation club/Regency club and how it operates now that I have seen Sandos, I want to compare this opportunity).