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Traveller rating
333
126
34
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22
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All reviews la carreta royal club occidental cozumel private restaurant rc restaurant royal reception barcelo group level restaurant specialty restaurants carnita mayan coffee main buffet master suite fish lobby bar dinner reservations activity pool
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Reviewed 13 August 2014

This is our second Occidental Royal Club experience- consistent with beautiful, well maintained grounds, personal service and good value. We enjoyed snorkeling on the beach and the evening entertainment. It was hot and humid as to be expected and it took a day for the room to cool down but there is a pleasant breeze most of the time coming off the ocean. We missed the bird, animal and Mayan ruin diversity of the Xcaret property but would recommend this hotel for a Cozumel visit.

Room tip: go with Royal Club- worth the upgrade. We were on the lower level, the upper level rooms look lovely with the balconies- wish we would have requested one. Bring your own pillows though- very lumpy and thick
Date of stay: August 2014
  • Trip type: Travelled with family
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4  Thank Christa B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 August 2014

Hope to return with the whole family. I see why so many return year after year to the same resort.

Plenty of food choices and restaurants, room service was excellent too!

Beautiful sea life, love the resident iguanas and turtles.

Staff was always ready to help.

The Royal Club is worth the extra money and we also choose to give small tips along the way to show our appreciation.

FYI...As soon as you land at the airport resort workers around the area escort you to their time share station to "sell" you on activities. That was the only "unexpected surprise". Since our stay was short we stayed strong to our no thank you we are here to just relax.

Date of stay: August 2014
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2  Thank missingCozumel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 August 2014

This was our first trip to cozumel and will be remembered! Everyone was very friendly and helpful, the food was good and the beach was amazing! Entertainment in the evenings was awesome! Always something to do at the hotel, lots of entertainment!

Date of stay: July 2014
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1  Thank Hibbie04
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 July 2014

We had a great time this week. Our room was clean/nice. It was a bit humid at times... But it was very hot/humid outside. We were in room 2018 (bottom floor) Staff very eager to please... Especially if you add a few dollars here and there for tips. Property has gorgeous landscape, fountains, walkways... I felt as if we were in a tropical rainforest... We heard the birds, frogs and other wildlife in the morning and evenings. Love Royal Club... Only way to go. The convenience of room service when you are traveling with kids is great! Tomas and Oscar at La Carreta restaurant go above and beyond and really made our vacation so special. They were our "favorites" all week. They even prepared a special meal of our request one night. Beach was beautiful... Pier right there to take snorkel/dive excursions from. Went kayaking and snorkeling on the property. We WILL be back again!!!

Date of stay: July 2014
Trip type: Travelled with family
2  Thank dmswhite
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 July 2014

Just got back from occidental grand in cozumel it was great the staff was very helpful our first club service people donny was great will be back next year i do recommend up grading to royal club level

Date of stay: June 2014
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2  Thank Jerry E. L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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