After reading the reviews in Tripadvisor, I booked the Bucaneros. I know Yucatan and Quintana Roo fairly well, and have also stayed in central Mexico many times. I just don't get the great reviews for Bucaneros or, for that matter, Isla Mujeres. The location is fine, but Isla is so small I don't know how a location could be bad. It is family owned and they are hospitable, but I didn't find that out of the ordinary one way or the other. Sorry, but it gets a 3. Maybe I've been in too many hotels in Mexico so I am not amazed by clean floors or bathrooms (though I've stayed in some that were scary, too, as well as some that were just wonderful). I can neither pan it nor praise it. It was an average hotel. Gets a 3. Price was okay. No complaints. Just not memorable.

I ate at a number of places and stopped in other hotels to see rooms in case I returned and, frankly, so I could write a competent review here. I just didn't see much different about this place as compared to a number of others.

The restaurant was about the same as the rooms---average. In fact, I tried a number of restaurants up and down the street. All were pretty much the same. Having eaten all over Mexico, this was the most boring cuisine in the country. It seemed as some American or Canadian had opened a Mexican Restaurant in the US or Canada and then opened a branch back in Isla.

Personally, Isla Mujeres didn't do much for me. It is smaller than Cancun for sure, and the beach and location is nice. However, the town is neither Mexican nor interesting. Just tourist shop after tourist shop. No highrises, but nothing interesting. It is homogenized and barely Mexican. Not even much music. To be frank, I prefer Cancun/ Playa which don't even pretend to be small towns and yet have more interest. I don't love them either, as compared to, say, Merida or Majahual (now practically destroyed by hurricane Dean), but Isla was particularly without soul. Great, I guess, if you are in your twenties and going to the beach every day and go to Mexico only because it's warm and cheap. But that isn't me.

So after four days at Bucaneros, I left, went to Merida, and had a ball. Crowded, noisy, dirty, but Mexico through and through. I guess it depends what you are looking for. Nice beach? Try Tulum. Great beaches with a decent town that has not been too screwed up. Or, if you want a real small town, Xcalak (now that Majahual is so damaged----or you might give them a shot in the arm and go to Majahual to add to the economy. Nicest people you will find). Or Bacalar. All are farther away, it's true, but small and the real deal.

this is a really great place. we booked our stay directly with the hotel and were really impressed with the efficient and friendly responses we received before our arrival. Our room was ready and had everything we needed..air con, a shower and clean bedding. The location can't be beat! But it's the the staff that make this place. They are all very friendly and helpful.
It was my birthday and my husband arranged for a surprise dinner and cake. The staff were too quick to make sure that everything was made possible, even if that meant an extra shopping trip for items off the menu. Umberto and Lourdes were the best! we'll definitely be back! thank you for a great time :)

I found this hotel online and it seemed cheap compared to other hotels in Isla Mujeres. Its not 5 star but we found the rooms comfortable and clean, with all you'd require from a hotel room.
The location was great, opposite what seemed to be the best and main restaurant on the island and only a short walk from the beaches. However on our first night this did cause a problem as the room that i had booked #102 overlooked the main road and had very old wooden windows which let in the noise, the staff were courteous and moved us as soon as something was available, the new room #304 was cheaper (though in our opinion much nicer) and we were refunded the difference!

While the Bucaneros doesn't have a pool, a beach and ocean view, it offers a variety of clean rooms for an excellent price.

Our room, #305, was smaller and didn't have much space to put our clothes and stuff. The bathroom is large enough though, and very clean. I liked the big shower and its broad hot water! The room has a so-called two-person bed, but for us, two young Europeans, it was kinda small.

Location is very good (if you don't absolutely need a beach and a pool): in the central Hidalgo street (which is not noisy at night) and just a few minutes' walk from the white sand beaches of Playa Norte.

We paid 495 pesos per night; Visa credit cards are accepted.

A small continental breakfast is included. You can always change or upgrade your breakfast; your ticket is worth 42 pesos in the hotel's restaurant.

At night, the restaurant offers three or four interestingly priced menus with a soup or first course and a main course. The à la carte is a little more expensive than in other hotels.