The Bucaneros is a great place to stay. The rooms are very clean. The resturant in the hotel is excellent and the cafechoco frio is an absolute MUST in the morning! We stayed over the New Year's holiday and the atmosphere was very festive. Very energetic and authentic. There were activities for young and old alike. Overall a great place to stay. Definitely don't miss Isla Mujeres and The Bucaneros on any trip to Cancun!

We recently returned from Isla and our stay at Bucaneros. We originally planned on splitting our stay between two hotels. We reserved one night at Bucaneros, two nights at the other hotel and then the last four nights at Bucaneros.

As other reviews state, the rooms are clean and in a good location. However, the rooms were very noisy due to the location on the pedestrian street. We stayed in Rooms 100 and 202 and both had a strong odor of bleach. Once the bleach odor died down, it was very musty smelling, especially the bathrooms. There was mold and mildew in the showers. We checked out two days early because of the noise and odor. When we checked out, the woman asked us how our stay was and we told her that the rooms smelled. She just smiled and didn't say anything, but perhaps she did not understand English.

At check-in the first time, the woman who helped us seemed more interested in watching a girl play on the computer than checking us in. The second time, the man who checked us in was very helpful.

Both rooms had a nice balcony overlooking the street with a table and chairs. In Room 100, there were two double beds, but you had to climb into a loft to get to the second bed. The loft ceiling was low so you had to walk on your knees to get to the bed.

They have free water dispensers outside the rooms, which was very convenient.

After reading the reviews in Tripadvisor, I booked the Bucaneros. I know Yucatan and Quintana Roo fairly well, and have also stayed in central Mexico many times. I just don't get the great reviews for Bucaneros or, for that matter, Isla Mujeres. The location is fine, but Isla is so small I don't know how a location could be bad. It is family owned and they are hospitable, but I didn't find that out of the ordinary one way or the other. Sorry, but it gets a 3. Maybe I've been in too many hotels in Mexico so I am not amazed by clean floors or bathrooms (though I've stayed in some that were scary, too, as well as some that were just wonderful). I can neither pan it nor praise it. It was an average hotel. Gets a 3. Price was okay. No complaints. Just not memorable.

I ate at a number of places and stopped in other hotels to see rooms in case I returned and, frankly, so I could write a competent review here. I just didn't see much different about this place as compared to a number of others.

The restaurant was about the same as the rooms---average. In fact, I tried a number of restaurants up and down the street. All were pretty much the same. Having eaten all over Mexico, this was the most boring cuisine in the country. It seemed as some American or Canadian had opened a Mexican Restaurant in the US or Canada and then opened a branch back in Isla.

Personally, Isla Mujeres didn't do much for me. It is smaller than Cancun for sure, and the beach and location is nice. However, the town is neither Mexican nor interesting. Just tourist shop after tourist shop. No highrises, but nothing interesting. It is homogenized and barely Mexican. Not even much music. To be frank, I prefer Cancun/ Playa which don't even pretend to be small towns and yet have more interest. I don't love them either, as compared to, say, Merida or Majahual (now practically destroyed by hurricane Dean), but Isla was particularly without soul. Great, I guess, if you are in your twenties and going to the beach every day and go to Mexico only because it's warm and cheap. But that isn't me.

So after four days at Bucaneros, I left, went to Merida, and had a ball. Crowded, noisy, dirty, but Mexico through and through. I guess it depends what you are looking for. Nice beach? Try Tulum. Great beaches with a decent town that has not been too screwed up. Or, if you want a real small town, Xcalak (now that Majahual is so damaged----or you might give them a shot in the arm and go to Majahual to add to the economy. Nicest people you will find). Or Bacalar. All are farther away, it's true, but small and the real deal.

this is a really great place. we booked our stay directly with the hotel and were really impressed with the efficient and friendly responses we received before our arrival. Our room was ready and had everything we needed..air con, a shower and clean bedding. The location can't be beat! But it's the the staff that make this place. They are all very friendly and helpful.
It was my birthday and my husband arranged for a surprise dinner and cake. The staff were too quick to make sure that everything was made possible, even if that meant an extra shopping trip for items off the menu. Umberto and Lourdes were the best! we'll definitely be back! thank you for a great time :)