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El Castellano: Traveller Reviews

El Castellano
Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
 3 of 5 stars 13 reviews
13 Reviews
5.0 of 5 stars
3
4.0 of 5 stars
2
3.0 of 5 stars
4
2.0 of 5 stars
2
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
 #44 of 62 hotels in Merida
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  • Rooms: 170
Address:
Calle 57, 513
Entre 62 Y 64 Centro
Merida 97000
Mexico
Check Rates: £92 ($171) Avg. Price
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Reviews of El Castellano

( 2-6 of 13 )
“Not worth it”

El Castellano

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1 of 5 stars
ColoradoTravelors
Colorado
4 Sep 2007
2/2 found this review helpful

We chose this hotel for its 5 star rating. I could not be more disappointed. While the rooms were clean, they had a very low- end hotel look.

The pool stays in the shade all day, so don't plan to get any sun while there. The alternative is an ugly rooftop area where they've put some lawn chairs, quite a distance from the pool. Also, there was no pool attendant, no towels, no bar service, nothing.

I expected coffee in the lobby, but none is provided. The little package in the room is available for $2.50. Not what I consider good service.

This hotel costs more than others. I thought I was going to get a lot more for my money, but boy was I wrong.

  • This TripAdvisor Member:
    • Liked — location to square
    • Disliked — price vs amenities
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ColoradoTravelors's Summary
Date of Stay: August 2007
Travelled with: Family (extended)
Age group: 35-49
Member since: 04 September 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
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Average price*: £92 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Only appearences...”

El Castellano

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2 of 5 stars
schuminou
Palaiseau, France
11 Feb 2007
2/3 found this review helpful

We stayed in this hotel only one night.

Staff is not nice and they always follow you as a dog!!!

The hotel by itself is in a nice place.

Food is not good!!!

Only rooms are nice!

Conclusion : beurk...

  • This TripAdvisor Member:
    • Liked — Area
    • Disliked — Staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
schuminou's Summary
Date of Stay: February 2007
Travelled with: Large group or tour
Visit was for: Honeymoon
Age group: 25-34
Member since: 17 December 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: £92 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Excellent service”

El Castellano

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4 of 5 stars
A TripAdvisor Member
Toluca Mex
28 Jan 2006
14/14 found this review helpful

Pros. I have been traveling to merida for six months twice a month, I have stayed at four different hotels; I always select "el castellano" as my first option because of the ubication and excelent service; for those who love service this could be the option

Cons. The water in the shower is warm and yes, it never gets hot. And some rooms are very small.

There's a picture of the view from one of the rooms

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
This TripAdvisor Member's Summary
Date of Stay: January 2006
Member since: 28 January 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
I recommend this hotel for:
Young Singles, Older Travellers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
Was this review helpful? Yes No
Check Rates
Average price*: £92 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“I loved it”

El Castellano

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5 of 5 stars
Angelics
The Netherlands
25 Oct 2005
4/5 found this review helpful

I truly recomend it we had a fantastic honeymoon in this hotel we had a honeymoom package everything went according to plan excelent room. The staff is very friendly, the hotel has a travel agency were you can book guided trips to all archeological sites.

The breakfast is also very good with a lot of food to choose from, they also have three excenlent muscians playing there romantic "boleros" during breakfast time who also you do not have to pay for, it is part of the service of this hotel.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angelics's Summary
Date of Stay: December 2004
Member since: 25 October 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
Was this review helpful? Yes No
Check Rates
Average price*: £92 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good serive, room was a bit dated”

El Castellano

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4 of 5 stars
CIrl
Ireland
19 Oct 2005
8/8 found this review helpful

I stayed in this hotel in October 2004. I found the staff very helpful and accomodating. I have no spanish at all, but I didn't find that a problem. The food in the restaurant wasn't fantastic but it was quite acceptable, we had a room service dinner one night and it was delicious.

The furniture and fittings in our room looked a bit dated but the room was comfortable and very clean so we have no complaints.

Some people mentioned the dark streets. I was a bit apprehensive walking from the centre of the old town back to the hotel. Its not a long walk and we did it about 5 nights in a row without any problems, in fact I didn't even see anything I would consider underisable on the way. I think it was just the poor quality of street lighting that made us suspicious.

All in all a good hotel with friendly staff.

(One further comment. We found ATM machines difficult to find in Merida but there is an official money exchanger across the street from the hotel.)

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CIrl's Summary
Date of Stay: October 2004
Member since: 19 October 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
I recommend this hotel for:
Older Travellers, Families with Small Children, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
Was this review helpful? Yes No
Check Rates
Average price*: £92 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
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Reviews of El Castellano

( 2-6 of 13 )
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El Castellano Also Known As

Address: Calle 57, 513 | Entre 62 Y 64 Centro, Merida 97000, Mexico