This trip was our first to the Mayan area of Mexico. We were able to book a 9 day package about 4 weeks before departure for a good price (and got the last seats available for the 9 day option). The Riu Lupita is off the beach but does offer a shuttle service that stops near 5th Ave to drop off people and then continues to the Lupita’s beach club (in all it’s less than 15 mintues).
The flights are the only downside of the entire trip. Signature Vacations uses Sunwing Airlines and I have to say I wasn’t impressed with the service. I won’t go into details as this is something that we can’t pick and choose. They got us there and back safely and that’s what matters. Oh, and the Elite Premium package – well worth the cost!
After the 50 minute bus ride we arrived at the resort. As there were only 5 of us on the bus checking in, it went really fast. We filled out a registration form, and were given our room key, safe key and towel cards. As we arrived close to 11PM the buffet was closed but the snack bar was open.
I had emailed ahead and asked for ground floor in building 18 or 19. We got rooms 1811 and 1812. Both were the same set-up, double beds, dresser, TV, safe, etc. The rooms were clean and ready to go. In addition to the Air Conditioner (which works well), the rooms also have a ceiling fan. Our fan had 2 settings, on or off.
Our housekeeping person was good. The room was clean every day and that’s what matters the most. The only thing was they would turn the AC off everyday so we’d have to turn it back on, but it didn’t take long to cool things off again.
Our rooms had a patio that looked back towards the golf course. Very quiet and provided an excellent place to watch wildlife that’d roam around out there.
As with last years trip to Puerto Vallarta, the food here was delicious! The buffet is a bit smaller than some other Riu’s but there never was an issue finding something good to eat. The staff were constantly refilling dishes at the buffet. A couple times we had to wait a minute for something but they were on top of things for sure.
Supper was always a different theme each night at the buffet so that was good. We got reservations for the Mexican restaurant once (we could have booked again but were too lazy). You need to book it the day you want it. There were 2 seatings, 7PM and 9PM. The food at both the buffet and Mexican restaurant was delicious.
Snacks – The snack bar is open and stocked between meals and after supper till midnight. We had a few things from the snack bar and never had any issues.
NOTE: Supper at the Buffet: Men can wear shorts but must have a shirt with sleeves but we did see some men in tank tops. For the a-la cartes men are to wear pants.
There is one main bar and the Disco (at night) plus a mini version at the beach grill. By default they serve the cheap brands, just ask for Bacardi if you want the good rum. The beach grill offers wine, beer, pop, and the frozen drink mix – all of it self-serve. If you want liquor for the beach you’ll have to fill a small water bottle or walk down to one of the other Riu’s for it.
We didn’t spend much time on the beach. I went down for an afternoon and thought that it was great. It was the white sand, the water was clear and the breeze was refreshing. Loads of loungers around to make use of.
We made use of the main pool each day of our stay. The pool is a good size and while the towel game is in use, we normally never had an issue getting chairs at around 9AM so we didn’t worry.
The resort also has an Adults-only pool next to the in front of the Disco plus a kids only pool in the Kids Club area.
The resort offered live singers each night between supper and the evening show, they did a great job. We did see many of the shows and they were good. The Comedy show put on by the Entertainment crew was funny. We missed a few of the big shows as they weren’t on the schedule for our visit.
The Animation team posted a schedule of activities going on throughout the day at the buffet. Between the 3 of us we took part in the water aerobics, dart tournaments, horse-shoes, bingo, bracelet making, “Crazy Games” and the Spanish lesson.
The resort has the shuttle that will drop you off near 5th Avenue, but we opted to taxi it ($7 USD each way). We spent one afternoon on 5th Ave doing some shopping and visiting one of the bars for a drink.
Signature Vacations advertises this resort as a 4 Star resort. I’d say it’s about a 3.5 Star.
The gym is located down next to the Riu Yucatan so you either have a 30 minute walk to get there or have to take the shuttle and walk a bit from the drop off point.
We had a great time and would seriously consider going back if the price stays reasonable (which is really the only reason we haven’t been to this part of Mexico before).
Ask for rooms in building 18 or 19. Close to everythign but away from the noise of the Disco.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC