My wife and I stayed at Secrets for 5 days (6/19-6/23). After 6 hours of flight delays and long custom lines Secerts was like an oasis of relaxation. We were greeted at the door with champaign and top notch service. Our room was very nice, with a great view of the pool and ocean. The beach was extremely relaxing; no crowds. At times it seemed like you had the place to your self. The water wasn't the baby blue color you might expect, but it was still clean and clear. The pool was nice as well. The beach seemed to be for relaxing and the pool seemed to entertain more of a party crowd.

I do have a couple of minor complaints. Keep in mind, I'm only bringing them up because as someone who likes to travel, I appreciate a review that points out both the good and bad of places so that there are no suprises when I arrive.

First, our bed was somewhat hard and uncomfortable, so if you have back problems you might want to sleep on top of the comforter which will help out a little.

Second, the service at the seaside grill and cerviche bar was sub par compared to the other resturaunts at the resort. In fact on our last day at Secrets, I ran out of time to eat my lunch because the waiter took 45min to bring me a hamburger.

Third, the food had great presentation, but an ok taste; this isn't the US and some dishes taste somewhat different than what you might expect.

My final complaint has do with the area we stayed and not the resort itself. Before traveling to Secrets I was unaware of the high risk of malaria infection in that area of the world. Upon returning home I attempted to donate blood for a local blood drive, but was turned down because of the area we stayed. In fact, I am unable to give blood for a full year because of our stay in Mexico.

All in all our stay at secrets was fun and relaxing. 90% of our experience was a good one.

We just returned from a 6 day stay at Secrets Capri and it was absolutely fabulous!! The food was great - I highly recommend the Italian restaurant (Portifino) and the Japanese one as well (Himitsu) - this one requires reservations. The seaside grill was awesome for lunch - we ate beachside each day and the fish tacos were out of this world! The poolside bar is awesome - we enjoyed the convenience of that while lounging in the pool on rafts. Secrets provided total luxury and is all adult/all inclusive. The resort is absolutely beautiful and was immaculate! The staff was amazing - they were "at our service" at all times. No request was denied. All staff spoke English as well - which was great. We never ventured outside of the resort into Cancun, Riviera Maya or Playa de Carmen - but they offered daily excursions for those who wanted to. If you want a restful, luxurius, adult vacation - try this one - you won't regret it!! Well worth the money!

This was a great hotel. We felt like royalty staying there. First off, you walk in and they hand you champagne and hot towels for your face. They don't have a reception desk, but instead, they have smaller desks with 2 chairs in front of each one. You sit down and enjoy your drink while you wait for the next one to open. It is nice to sit down to check in. It makes you feel like your special to them (even though you know you're paying a lot). To make this easy, I will rate each categorie:

Hotel in general:5 stars. It was beautiful, and everyone is pleasant. It seemed very clean and they seemed to stay on top of things. The grounds were very clean and well kept. Breakfast in bed, dinner on the beach, and room service was great. They actually brought us breakfast in bed on the wrong morning, but they showed up the right moring too. We received 2 mornings of breakfast in bed. The dinner of the beach was nice. Food great. There is enough wind to keep the mosquitos off. The Spa is the only complaint. The couples massage we received was good, but the additional services were costly and not better than what you may receive in the US at a korean nail salon. For example, I got a pedicure done for $55 and it was no more than a foot soak, standard pedicure, and paint. I at least thought for that price there would be a foot and leg rub, but no. In my area, the same service costs $20. We upgraded to a beach front room (ground level)....worth it all the way. We walked out of our room and onto the beach. The shows were good....not broadway now, but entertaining nonetheless. They also have pool tables, tables with games (chess, jenga, etc), and a disco club. They had live piano playing everynight in the lobby or the piano/cigar lounge. The internet access they have there is very slow, but free; However, there are only 4 computers.

Food:5 stars....including the buffet. Make sure you take time to eat at each restuarant for dinner. The buffet is good to, but you much eat every where. The food presentation is beautiful. The food is great. The service was great. Drinks at the bar were hit and miss. Most nights they were pretty good and some nights they were too weak.

Beach:4 stars. The water was the biggest problem. The first day we got there, the water was pretty clear. The second day there was a lot of seaweed washing in, but it was like pine needles and was not that bad. The third day the water was a little merky and you could feel stuff touching your legs....ew. Because we had a beach front room, I would go grab towels and set them on 2 chairs pretty much in front of our balcony along with what ever we were reading. No one messes with anything, and then you can have your chairs reserved while you go to breakfast. There are stones on the bottom, but not coating it. They are hit and miss. Yeah, you might step on one, but for the most part, you can see to the bottom.

Pool:5 stars. Good alternative to the beach. Actually, almost everyday, we would go to the beach for 2 hours, wash off, then hit the pool for the rest of the time. The rafts go fast, so if your a pool person, eiher get there early (12 or sooner) or later (2p or later). The swim up bar and the area around it was always packed. It was like a real bar but in water.

Excursions:There is a little area right by the pool side that offers many sea adventures that depart right off their beach such as snorkle, scuba, and even a submarine ride. I snorkled ($40). It was pretty cool. Just take a towl and the water they provide and wear only your bathing suit. You have to walk out into the water to the boat, and it gets as deep as your chest. Your clothes will get wet and you have to hold the towel over your head, so there is no use in lugging anything along. The coral was beautiful and fish very colorful

We also did a Mayan ruins tour to Chichen Itza (one of the 'other seven wonders of the world'). It was very freakin hot, but so worth seeing. Then we swam in a Cenote which a cave with water. Worth it too. Actually, they have snorkling trips through caves.

We also did the lobster and steak dinner cruise. It was $92 each. The ship was very small, but god was the food good. The steak was so tender you could cut it with a fork. If your not up for close encounters with strangers, then you may not like this. If you like to chat with anyone, this was fun. We met some really cool people from England.

Shopping: The hotel offers a free bus to the luxury mall. Don't waste your time. Get a taxi to the markets that have authentic mexican made things. You can go to any of the luxury mall stores in America or probably Britain. We were upset about that. The hotel will get a taxi for you.

Trip recommendation:
Avoid the people at the airport right INSIDE the doors right before you exit. They will try yo rope you into a time share. There are 50 of them all weariing the same thing. They will act like they are going to help you get to your transportation, but they side track you into listening to theri speal.

Keep American money, don't trade for paso's. Maybe a few, but dont bother. Jus know your exchange rate. As of June 08, it is $10.20 pesos to $1USD. Make sure you take a lot of $1's and $5's for tipping. We would leave $5 on the bed every morning. At the restuarants we would leave $5 and buffet about $3. I dont know if it was too much or too little, but their were a lot of people not tipping at all. These people do work very hard to make your experience there good. Also, we tipped the drivers.

Haggle for prices if they come to sell stuff at the resort or if you are at the markets. If it's not what you would pay for it at home, walk away.....they will always say 'ok I give you deal'.

Sunblock sunblock sunblock. We are white....I even tanned before coming, and I still burnt through the block. Bug spray or itch cream may be useful too. I can't think of anything else at this time.

Please email if you have questions. I will post as many pics as possible and some video from my cell phone. Enjoy.

I booked it for our honeymoon because of the reviews on this website.

Pool-awesome!..........Beach-seaweed constantly being raked off the beach and a nice breeze in the afternoon with plenty of tiki huts available for shade anytime of day. You can order food and drinks both at the beach and pool. The wait staff will be there regardless if you tip them or not. I just gave $3 tip here and there. The Italian and Japanese food were outstanding!!! Service in these two were really good and the food was 1st class! Presentation of the food and portions were similar to a first class place back home in Sarasota, FL. I'm on the road for my job 180 days out of the year, so I'm a little more picky than most travelers. This place was really awesome. No complaints. If you have an issue they will make it right!

They are waiting outside of the airport for the transfer (don't get caught up by the people inside of the Cancun airport!!!.....they are just selling tours) You will go outside and see your name on a sheet of paper carried by someone in a red flower type shirt. They will bring you to the van for the transfer which is handled by apple vacations. aprox 45 min to 1 hour.....people from other resorts may be on your van.

Overall, this place was everything we expected it to be and we will be back to this property or another secrets resort next year and years to come if they keep things the same!