This hotel is located one block from the beach, on a quiet side street only a few blocks from the bustle of the main drag, 5th Avenue -- truly convenient to everything. There is a dive shop on site, which is *very* convenient for those 8:30am morning dives. It was the easiest dive vacation I have ever taken in the area: just get up, walk outside to be greeted with coffee and cookies while the dive shop staff set up my gear. Then, suit up, walk a block to the boat and wake up hitting the water.
A low-cost transport from the Cancun airport was booked by the hotel to meet me upon arrival so I did not have to deal with the chaos outside of the airport doors. The hotel was *impeccably* clean and the grounds were lush and welcoming, smelling of all the flowering plants. The rooms were set back off the street and there is a nice clean pool in the forefront for swimming, relaxing under the palms, and people watching. They had a cenote right on the property that had cute little turtles living in there they let me feed lettuce. There was also a really great view of the ocean and Cozumel from the roof but I am not sure I was supposed to be up there:)
The room came equipped with all sorts of wonderful treats: a bottle of wine and real wine glasses, robes, a refrigerator, nice toiletries (no Rose Venus soap!!), soft sheets and towels, and I found out the staff will happily arrange to stock the fridge with whatever you request prior to arrival!! While there, staff will also get you anything you want from tours to rental cars to groceries to delivery food and were all extremely nice, knowledgeable, helpful, and polite. It was not your typical experience with a Mexican hotel. The service was to 5 star standards and the room only cost $70USD!!!
They also have a large house on site they said could accommodate groups of up to 10 and comes with a cook. They have a dive shop in Tulum too that can organize cave and cenote diving for guests. All the dive guides were really good and friendly and it was nice to hang out with them at the hotel at the end of the day, learning about the animals of the reefs. I got to experience diving in the ocean and the cenotes with barely leaving the hotel! I have been to Playa many times over the last 13 years and this is by far the BEST hotel I have ever found in the area, not to mention an excellent value.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, Girlfriend getaway, Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Other