Seven of us stayed here in early April and really liked it. My husband, daughter and I had a luxury roon on the pool deck with a futon and king bed and found it very comfortable. Pool only good for cooling off but lovely sitting up there and looking out to sea while you have a drink. Noisy music some days though. Breakfast good, tell them to hold the oil if you dont like so much!
Great location, friendly staff, nice atmosphere. Once the construction across the road is finished it will be near perfect.

I stayed in the illusion Boutique Hotel and loved it. The rooms were very clean with a great view of the ocean. The location was also very convenient, from the hotel anything that we needed was within short walking distance. The staff was extremely friendly and helpful. Not only were they very willing to accommodate guest's needs but they were very personable and lovely to talk to. Also for guests who do not speak spanish, you will not be left in the dark, some of the hotel staff speak english and are eager to help. The environment is easy going and relaxing!

We just returned from our 7 days honeymoon in Playa del Carmen at the Illusion Boutique Hotel.
We got a Deluxe Balcony room, spacious and impeccably clean, we had a balcony with a view of the beach.
The maids were very friendly and attentive, they made beautiful and different figures with the towels everyday.
The bar on the roof was great but only opens from 1:00 p.m. to 6:00 p.m. and the pool is really small.
About the breakfast service, they could improve the quality of the continental breakfast ( the pastries seemed old ) and the restaurant staff did nothing to improve the experience.
The guys at the Front Desk made every effort to ensure we had a pleasant stay , especially Miguel, always with a smile and a suggestion to improve our holidays, from how to save on an excursion to the most incredible places some of them almost unknown to tourists, to suggestions for the best restaurants and bars in town .
The location of the hotel is perfect , just steps from the beach and the allways festive Fifth Avenue with all the restaurants, bars, and shopping stores.
We are looking forward to our next vacation at this hotel.

The Illusion Boutique Hotel is in a great location just off 5th. Nice and quiet, comfortable beds, very clean with a wonderful staff. At the reception desk Migel was very helpful and a bit of a jokester. Poolside and at breakfast you will find Javier. Have him fix you a drink and enjoy a good conversation with him. He's quite lively! Our room, 406, was up by the pool and overlooked the ocean. It was lovely and we would surely go back.