We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Hotel Playa del Karma and Playa del Carmen?

We'll send you updates with the latest deals, reviews and articles for Hotel Playa del Karma and Playa del Carmen each week.

Hotel Playa del Karma: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 107 Reviews
5.0 of 5 stars
62
4.0 of 5 stars
31
3.0 of 5 stars
7
2.0 of 5 stars
2
1.0 of 5 stars
5
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#18 of 168 hotels in Playa del Carmen
Show Hotel DetailsHide Hotel Details
  • Rooms: 16
  • Address: 15 Ave. Norte entre Calle 12 y 14, Quintana Roo Playa del Carmen 77710 Mexico
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Just a few steps of famous 5ta Ave.(fifth avenue) Playa del Karma is one of the few boutique hotels that keeps on preserving the "playense style... This description is based on information provided by the hotel.
Check Rates: £54 ($94) Avg. Price
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveller Reviews

Reviews of Hotel Playa del Karma

( 18-22 of 107 )
“Put Your Money To Better Use!”

Hotel Playa del Karma

Save Review
1 of 5 stars
Spartanburg, SC
21 Jul 2008
1/2 found this review helpful

This hotel was a nightmare from the start. I made a reservation on a travel website, and upon arrival the Playa Del Karma could not find my reservation. There is NO air-conditioning in the lobby so I was about to have a heat stroke while I waited 45 minutes to find my reservation and get a room. The employees spoke very little English so communication was difficult and annoying. The staff was unhelpful with all aspects of the stay; they were clueless about everything from nearby attractions to local restaurants. The "pool" was about 2 feet deep and hot. The air conditioner in the room was horrible, and they would not replace bathroom towels or amenities even after several request. The continental breakfast is a piece of toast and water. The bottom line is that this place is more of a Hostel than resort. At the end of our stay we found hundreds of dollars of false charges that took HOURS to get to the bottom of. If your going to visit Playa, please spend the little extra $ and stay somewhere worth your while, it will make the trip a whole different experience for the better.

  • This TripAdvisor Member:
    • Liked — Not Much
    • Disliked — Almost Everything - Hot, Uncomfortable
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JAXtravel's Summary
Date of Stay: June 2008
Travelled with: Friends
Visit was for: Quality time with friends
Age group: 18-24
Member since: 11 August 2003
  • My ratings for this hotel are:
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Young Singles, People with disabilities, pet owners
I do not recommend this hotel for:
An Amazing Honeymoon, Girlfriend getaway, Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers, tourists
Was this review helpful? Yes No
Management Response
PlayadelKarma, Gen. Manager
(Management representative)
21 Jul 2008
It is always a challenge to succeed in business and I guess that it is not always easy to get the client's trust and satisfaction in everything we do. We would have been more than glad if all the issues mentioned in the comment could be expressed while here so at least we would have avoided a "ruined" vacation as we can understand from what was written on it. Nevertheless, we would still like to thank our customers because of the continuous trust received. Frankly some points had never been mentioned by the majority of our customers writing about us before: Towels not changed, pool resembling to a children pool rather than a cenote style pool, air conditioning not working, hundreds of dollars of false charges , very poor breakfast.... , unhelpful staff etc... This would mean for us a total failure in case we would still keep on insisting on these practices. We can assure that every single negative aspect mentioned shall be definitely observed from close (as we always do) to make sure they will never ever occurr again. The reputation we have is high just because of the positive experiences we provide to our customers. We love what we do and this is why we are still exhisting and recognized as a special place. If we were a disappointment for some of our customers we would sincerely like to apologize asking to give us a second chance to show the best part of ourselves. Giuseppe Crapanzano
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Check Rates
Average price*: £54 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“A slice of Paradise in Playa”

Hotel Playa del Karma

Save Review
4 of 5 stars
California, USA
12 Jul 2008

We spent 4 nights at the Karma and it was really fantastic. The staff was very friendly and fun to talk to; the grounds were beautiful; the room was cozy but not squished; and the access to the City of Playa was superb! Be aware: no TV, Radios or Clocks in the rooms!

Pros:
Fairly Priced
Peaceful and Natural surroundings
great little breakfast (try the quesadillas)
refreshing cenote pool
hip, friendly staff

Cons:
some traffic noise on Saturday morning (its across the street from a church)
We tried to book a day trip to Xcaret (AMAZING BTW,) with the "travel desk" and I don't feel like we were given the best offered deal. ($130 pp for the all inclusive package. We walked down to 5th avenue and spent $78 TOTAL all inclusive, but had to sit through a timeshare presentation- it was worth it- didn't get a timeshare though ;) )
The hotel had nothing to do with the timeshare, but I had seen other places in PDC offer the same trip for $110...

OVERALL I WOULD HIGHLY RECOMMEND THIS HOTEL- ITS GREAT!

  • This TripAdvisor Member:
    • Liked — very peacefull
    • Disliked — when it wasn't peacefull- traffic on Saturday mornings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
saubertek's Summary
Date of Stay: March 2008
Travelled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: 05 September 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Families with Teenagers, tourists
I do not recommend this hotel for:
People with disabilities, Great pool scene, Families with Small Children
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: £54 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Oasis in Playa”

Hotel Playa del Karma

Save Review
5 of 5 stars
Pickardville, Alberta
8 Jul 2008

We booked our stay through Expedia and checked the photos of the Hotel Playa del Karma online. I was very pleased to find the hotel was more beautiful than the photos. The location was perfect for the type of holiday we like.l Just far enough away from the major bussle but close enough to absolutely everything we needed. 5 min. to everywhere.
The staff is amazing, helpful and friendly and you feel at home right away.
The food is fabulous. The best breakfasts ever. Everything on the menu is great and Friday nights are the best so don't miss out. The dinners we had were exceptional and the service was again fabulous.
Our room was clean, comfortable and quiet and the hotel itself was an oasis away from the busy streets. The pool is small and refreshing and due to the limited number of rooms we were always alone when swimming which was amazing.
Overall this hotel was the perfect choice for our 2 week stay and will definately be our only choice when visiting Playa.
Thank-you to all the staff at the Hotel Playa del Karma.

  • This TripAdvisor Member:
    • Liked — The great service and atmosphere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BBS-Canada's Summary
Date of Stay: May 2008
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: 08 July 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
pet owners
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £54 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“I loved Playa del KARMA!!”

Hotel Playa del Karma

Save Review
5 of 5 stars
Los Angeles
6 Jul 2008

the hotel has everything you need, it's very close to the action but in a quiet street, they really treat you like family and personally cater to your needs. I stayed with a friend for 9 days and by the time we left, we loved everybody there. The hotel is very cute, breakfast is personally served by the wonderful chef Beppo. I especially appreciated the helped received by the front desk and the travel office in organizing trips and finding great beaches and cenotes nearby.

  • This TripAdvisor Member:
    • Liked — Close to the action but quiet. Comfortable and friendly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pilarin28's Summary
Date of Stay: June 2008
Travelled with: Friends
Visit was for: Quality time with friends
Age group: 35-49
Member since: 06 July 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Families with Teenagers, tourists
I do not recommend this hotel for:
Families with Small Children
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: £54 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“The Karma rocks!”

Hotel Playa del Karma

Save Review
4 of 5 stars
Vaasa, Finland
26 Jun 2008

I stayed at Playa del Karma hotel together with my boyfriend 6 nights in the beginning of June. The place is great and we really enjoyed our stay. The staff is friendly and definitely gave us a personal service, which was much appreciated since it's not that common these days.

The garden with the beautiful pool was lovely, everything else than a typical hotel garden. The continental breakfast is enough (great that it was included in the price), but if you are hungry the chef Beppe makes delicious pancakes with natural yoghurt and fruit etc. for a reasonable price.

There's a travelling agency - Karma Trails (run by Antonello) - in the hotel, which is very convenient. We booked a day trip to one of the seven new world wonders - Chichén Itzá - to a good price. This is worth the effort despite the tourist crowds, if you're a least bit interested in history. During the same trip we also visited "el gran cenote" (sinkhole)! Cool :)

The hotel offers sun chairs at Mamita's Beach Club at Calle 28. Mamita's was nice - no sea weed (clear water). Go there!

Many thanks to the entire staff who made our stay rememberable! This hotel is something different in a very positive way.

Ps. The dog seems to be back, but we only heard him barking a couple of times at bad weather ;)

  • This TripAdvisor Member:
    • Liked — different type of hotel, personal service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elmojito's Summary
Date of Stay: June 2008
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: 12 May 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, tourists
I do not recommend this hotel for:
Young Singles
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £54 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Hotel Playa del Karma

( 18-22 of 107 )
Travellers Who Viewed This Property Also Viewed
Location: Playa del Carmen, Riviera Maya
£52*
Check Rates
Location: Playa del Carmen, Riviera Maya
£58*
Location: Playa del Carmen, Riviera Maya
£44*
*Average price
Write Your Own Hotel Review
Been to Hotel Playa del Karma? Share your experiences!

Do You Own Hotel Playa del Karma?

Hotel Playa del Karma Address

15 Ave. Norte entre Calle 12 y 14 | Quintana Roo, Playa del Carmen 77710, Mexico