This is a very expensive, exclusive resort...... the service is excellent and the accomidations are over the edge perfect. Some of the things you should know ...most of the rooms are about a half mile from the beach...you are shuttled to and from on boats or golf carts....we never waited more a few minutes for transportation..... there are a few rooms close to the beach..all are very expensive ..... the pool next to beach is very nice ...the beach is OK ...not exceptional ...... you will find the service to be very near the Four Seasons...just not quite there.... but very close. The food was good. Everyone that works here will do their best to make you happy. You will love the room...We have traveled a lot and this room is exceptional ....plunge pool, rooftop deck, outdoor shower ..... it's hard to leave the room....... you will enjoy this resort if money is no object and you want to be pampered.... it is a special place.

We just returned from our honeymoon at the Rosewood Mayakoba (3/30-4/3) and it was spectacular. The grounds to the hotel are absolutely amazing - the lagoon, the mangroves the beach - completely tranquil and relaxing. The staff was incredible- everyone was so friendly, helpful and knowledgeable. We stayed in one of the lagoon suites (#204) and it was outstanding- i think it was actually the nicest room I have ever stayed in (and we have been to some incredible hotels- Four Seasons Costa Rica, Four Seasons LA, Esperanza in Cabo San Lucas) - The room was so tastefully done- we LOVED the plungepool that overlooked the lagoon- especially at night- the view was incredible and it was so nice and relaxing (the obnly downside is that there isnt a ton of privacy- so if your neighbors are in their plungepool too, you can see and hear them). The bathroom- WOW - there is a huge glass circular window surrounding the indoor jacuzzi tub - as well as 2 showers- 1x indoors and 1x outdoors. There was also a nice top-level balcony that was very private. It was such a unique experience to be able to take the boats back from breakfast every morning or to the beach in the afternoon. Our boat drivers were all very very personable- especially Fernando who gave us a tour of the property by boat - when we werent travelling around the property by boat, its easily walkable - but they also have golfcarts - we enjoyed all our golfcart drivers as well (another Fernando- and Ernesto in particular)- you can tell they are genuinely happy people who love their jobs and it was a pleasure to be greeted by them every day with such a big smile on their faces. We had brunch every morning at Casa Del Lago every morning and the buffet was one of the best i have ever seen- it was incredible and the food was excellent as well. We enjoyed happy hour almost every night at the Agave Azul Raw bar overlooking the lagoon - very romantic and a great way to start the evening (however- the mosquitos usually came out between 6-7ish so we had to move indoors 1 night). The ceviche (we tried several but my favorite was the lobster/fish combo) was the best! We had dinner one night at Punta Bonita by the beach and 1x just had snacks at the bar by the lobby with several glasses of wine. This bar overlooks the main pool- the architecture was amazing and it was very relaxing. We went into town twice - Once to Di Vino (the food was ok) and once to Sur (pretty good) where we had appetizers and cocktails. Paula at the concierge was extremely helpful and so friendly - she helped us plan the second half of our honeymoon (we spent the last 3 nights down in Tulum)- she got a rental car delivered to the property for us and was incredibly helpful in her suuggestions on where to stop on the way down to Tulum (we went to Kantun Chi to snorkel in the cave cenotes - it was a very cool experience) and also to Akumal. Last- i will mention the spa which was directly across the lagoon from our room, and located on its own little island...INCREDIBLE. We went twice- the first time for hot stone massages (we did a couples massage)- our therapists were great and it was very relaxing - and we went back again 2 nights later for relaxation massages which were also excellent. The spa itself is beautiful.... but there was not an attendant on hand (probably b/c the spa is so new)- the showers are incredible- and the facilities also incredible- they also gave you tons of great snacks- nuts, dried fruits, tea, juice, water.....very nice! Overall we absolutely LOVED our stay at Mayakoba and I hope to go back one day. The property was amazing and I am so glad we picked this resort for our honeymoon (I had read about it in InStyle Magazine) - it was the PERFECT honeymoon!!!!

Incredible. Love the setting, the service, the boats, the rooms, the pools...Don't like the high price, but what do you expect? :)

The place is beautiful. It's obviously new-landscaping hadn't quite filled in yet, service was well-intentioned but not usual Rosewood flawless service, etc.

Pools are beautiful- pool side service is great, too. Miss the little Evian mist things they have at Las Ventanas, but those are probably bad for the environment anyway...

We ordered a bottle of wine that was SO BAD, and they graciously replaced it with another, even though all 4 of us had the better part of a glass before we told them we hated it.

The tequila library experience was a new one for me- I've not been a huge tequila drinker after being "overserved" a few times, but they made it a fun experience for me.

Fernando the boat captain rocks. Sheila the butler rocks.

Dislike the jungle mosquitos, but I bet they'll fix that in time, too!

We just got back from a 3 night stay at the most amazing resort I have ever stayed at and I doubt much will ever live up to its atmosphere and amenities. From the entrance to the 3 pools, the lagoons, the mangroves, the PGA golf course, the beautiful spa island with its own cenote' and the stunning beaches, this resort is destined to be one of the best in all of Latin America. Those who have stayed at Las Ventanas...this is a must visit.

The staff was exetremely curteous and always went out of their way to be at your service. There is a 24 hour butler assigned to your suite who will take care of everything for you. The concierge was great at making our dinner reservations. Of course this hotel is still new and the service was a bit slow at spa restaurant, but then again you shouldn't come here to be rushed. The Tequila Library was a very romantic way to start or end an evening out on the patio overlooking the lagoon.

The best part about our stay was our room. It was beyond words. We did not want to leave. It was the Deluxe Ocean View Beach Suite (# 500) It was a Tri-level suite with the bedroom on the main floor with a large patio overlooking the lagoon, a walk-in closet and a beautiful huge bathroom with tub. Upstairs was the dining room, living room with pull out couch, kitchenette, and an other full bath...step outside and you have a patio with a nice sized pool overlooking the ocean. On the 3rd floor is the roof top deck with 2 very comfortable lounge chairs and a circular bed-type sofa. The views from everywhere were truly awesome.

I can't wait to go back...ENJOY!!!