Very unique setting as described in many of the reviews - new, spacious, romantic suites. It's very nice to have to a plunge pool, an outdoor shower and a roof deck to make for a lot to do in your own suite. The food was always better than average to excellent and the staff is very firendly. Spa...we had many services...and was vey pleased with the quality of service, the tranquility of the setting and spa facilities. We did nothing but relax and this is a great place for it. The beach is not as peaceful and inviting as Maroma just north, but the pools are more than adequate. While we have a lot of positive feedback and would return/recommend, there was a strange pattern of poor execution on some of our requests that we submitted prior to our arrival. We completed our Guest Preference form prior to arriving and submitted it 2 weeks before, with several questions included. No one responded to our questions and we needed to followup several times to confirm our spa and restaurant requests. Once we did, everything was confirmed. But, we were asked if we wanted extra pillows and blankets - we said yes, but got neither. We were asked which newspaper we prefer in the morning, but never saw a one. And, as we were celebrating our anniversary, we were asked which day is was so they could "do something special," but never saw a thing - even though they asked us. It's like they set all these expectations and dropped the ball. But, the attitude of most of the staff is excellent - so we always felt we were in a special environment. As some other reviewers suggest, these flaws be due to their newness.

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