Like many people we read the reviews before we left and all
I can say is that we had the best time. From the time we arrived
til the time we left we were pampered and the service was
outstanding. We went for our 30th anniversary and found that
we love the all adult aspect of the Valentine. We did room service
on several occasions and found it to be the best and the restaurants (esp. the Italien and french) were to die for. The
fact that they are air conditioned a plus and the personal service
was a wonderful touch.

The beach was great especially for walking. The pool the largest I've ever seen and plenty of places to lounge. I would
return in a heartbeat!!

My daughter and I spent a week in April at the Valentin Imperial and loved the resort. The resort, accommodations, restaurants were perfect just what we expected. The food was always delicious and the service attentive. We went to every restaurant for dinner and never waited more than 20 minutes to be seated. The breakfast buffet was really good, lots of choices and quality foods.
The pool is enormous but we spent most of our time on the beach. Unfortunately to get an umbrella you had to be up pretty early (people like to save chairs in the shade, chairs in the sun and chairs at the pool). The beach was great but only half was swimable.
The resort (adults only) was very quiet which we appreciated but younger people might like a little more action.
If possible I will return in Jan/Feb with my husband.

We had heard mixed reviews as well but were pleasantly surprised with our first resort experience. We had nothing to compare this resort to but found the overall experience to be very good and although the following review has some negative remarks, we felt the good outweighed the bad but felt the need to state the things we thought could use some improvement.
We were greeted with cool towels and champagne and check in was a breeze. We were upgraded to a beautiful oceanfront room in building 12 and couldn't be happier with the accommodations.
We made it to each restaurant once. We found the food mediocre and same with the service although we got especially good service at the Japanese and Mexican restaurants. We did not find that the wait staff wanted to accommodate meal selections the way we were used to on cruises as far as asking for a dinner selection as an appetizer (such as a salad) or making any changes to the meal itself and the place was a ghost town all week. This of course didn't ruin our experience but didn't add to it either. We did tip the wait staff at all restaurants for just keeping our water glasses filled because there were some instances where the wait staff was completely oblivious to our presence. Service was just not consistent.
The resort was empty when we arrived May 6th so we had no problem with finding a chair at the pool or a seat in any restaurant. We LOVED the pool and the staff was extremely attentive in offering drinks throughout the day and bringing us water. The only thing that was frustrating was that you couldn't get food around the pool except chips and cheese and occasionally popcorn if they hadn't run out , but on two separate occasions, they were out before 3pm. I would have liked to have been able to get something to eat rather than getting dressed and leaving the pool to go get lunch. This kind of surprised us for an all inclusive. There was no lack of clean towels or staff to assist you at the pool.
We participated in a few activities including riflery, casino night, and kayaking. We thought the activity staff was excellent!
The Michael Jackson and Grease shows were good and we enjoyed the music and dancing. The circus was entertaining but nothing to write home about . The Mayan show was excellent and the costumes and makeup were amazing!!
The concierges and administrative staff were excellent and always friendly. We had mixed reviews when it came to the bell boy service. We had some that went out of their way to assist us and others that appeared to be bothered to help us at all and a few that make it obvious that they were looking for a tip for their giving us a ride. We did tip when we didn't feel like it was expected.
Overall, the experience was relaxing and the grounds and accommodations at the VI were beautiful. We enjoyed it very much and recommend it to others although we would like to try a more established resort and hope that we get more consistent service.

We just returned from a week at the Valetin. Overall, we had a good vacation, but would not return here. It's generally a nice place, but wasn't everything we were looking for. Here is a summary of our experience.
What we LIKED:
- The Service was incredible, best service and staff I've ever encountered at a resort. Didn't matter if you tipped or not, or if you were just walking around - very friendly
- The Pool - wonderful, wonderful, wonderful. Always plenty of seating, both shaded and sunny, plenty of floats, two bars and lots of room to roam, sit, swim and splash. I had never been in a saltwater pool before - really liked it.
- The Grounds - The landscaping is lovely, nice architecture, wide pathways and good signage. This is a pretty large resort. We were in building 10, which was pretty much on the outer edge, so we did have to walk a bit to get places, and a few more shaded walkway would have been nice.
- Most of the Room - quite nice (although you'll note things we both liked and disliked). Large, plenty of space for your stuff, large bathroom area, good bed.
What we DID NOT LIKE:
- The Food - if you consider yourself a foodie at all, and look forward to good food as a part of your vacation, you will be very disappointed. If you like watered down, bland food, then maybe you'll be okay. While there was a great variety of places (at least for dinner) and the menus looked enticing, the food varied from just okay to inedible. The lunch buffet was hideous. "Best" dinner we had was the Steakhouse, worst was probably the Seafood.
- Elements of the Room - We were "upgraded" to an ocean front golden suite, which had a nice patio, but no real view of the ocean due trees and plants that blocked the view. The air-conditioning took awhile to get cranked up, so the room was not often cool, although it would get comfortable at some point. Also, our ceiling fan did not work, and maintenance was unable to fix it - that would have been nice to have. Tried to use the jacuzzi, but it blew a circuit and we had no power for 30 minutes.
- The Bars - all but one were inside, but the a/c wasn't strong enough so they were hot; there were no casual evening bars, and I would have liked to have had food served at the bars for a casual dining option.