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Azulik: Traveller Reviews

Azulik
Average price*: £95 ($190) (year-round)
TripAdvisor Traveller Rating: 4.0 based on 140 reviews 140 reviews
140 Reviews
5.0 of 5 stars
82
4.0 of 5 stars
23
3.0 of 5 stars
12
2.0 of 5 stars
12
1.0 of 5 stars
11
TripAdvisor Popularity Index: #3 of 21 Specialty lodging in Tulum
Show Hotel DetailsHide Hotel Details
  • Rooms: 15
Description: Imagine the Caribbean Sea, a beachside cabana without electricity or telephones, only the murmur of waves to lull you to sleep at night. This is... This description is based on information provided by the speciality accommodation.
Address:
Carr. Tulum Ruinas Km. 5.5
Tulum Hotel Zone
Tulum 77780
Mexico

TripAdvisor Traveller Reviews

Reviews of Azulik

( 12-16 of 140 )
“Simply Perfect”

Azulik

20 Mar 2008
3/3 found this review helpful

At first I was a little skeptical about there being no energy.. But after a while you get used to the tranquility.. I haven't felt that relaxed in a long time. The people at the hotel were so nice, the food was excellent . I really don't have anything bad to say. Everything was perfect.

  • This TripAdvisor Member:
    • Liked — Relaxation
    • Disliked — Room Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ricardoperezdds's Summary
Date of Stay: February 2008
Travelled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: 17 December 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, tourists
I do not recommend this hotel for:
People with disabilities, Great pool scene, pet owners, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Spa
Was this review helpful? Yes No
“Not for more than 3 days”

Azulik

Save Review
3 of 5 stars
Seattle
29 Feb 2008
5/7 found this review helpful

After reading reviews here, I felt prepared to enjoy Azulik; I took a sheet for the outdoor bed, figuring I would be fine with the 'rough sheets' as I have had low thread count sheets many a time; I also took bug spray (didn't need it at all) and steeled myself for the worst.

My first impressions were quite favorable. We booked the 'Romance Villa', #1, paying a bit extra for more privacy. It was exactly like visiting the Swiss Family Robinson treehouse--fullfilling a long-forgotten fantasy from childhood. I loved how rustic, quiet, glowy (with the candles) and charming it was. The waves rolling in on the beach made a great ambient noise, and the view was exquisite--far more intimate and beautiful than I had seen on previous trips to this area (including some very expensive small luxury hotels).

It was unpretentious and relaxing. The following morning, we set out to figure out where we would spend time on the beach--the Copal side or the other side. Since Copal had palapas, we chose that side. Decent beach, lots of rocks and more nude people than I saw in art school, but relaxing and what we needed all the same. Nudity doesn't bother me, so it was no issue--just an amusing observation.

We enjoyed the freedom of being able to try different places to eat along the beach, and Azulik, Copal and Zahra are now connected so you can have a tab at each restaurant and charge to your room. Very convenient, especially at the snack bar of Copal. We enjoyed thoroughly a bucket of 4 beers with lime every afternoon as we watched the day go by. Great guacamole as well!

I had a lovely chocolate exfoliation treatment at the Maya Spa and we generally had a great time unwinding and being together.

Then the little things just started to get to us.

First thing: our cabana had very large wood-boring insects who delighted in chowing down every morning at dawn, so we were awakened by the incessant 'tick-tick-ticking' noise they made as they chewed the logs of the cabana. They left piles of sawdust on the floor, so we never slept without the mosquito net, even though there were no bugs. They also fall out of their holes occasionally, so I saw 4 of these beige cockroach-looking bugs (not scary, but I didn't much fancy the idea of one falling on me at night, nor the idea of sawdust in my bed). After the first 2 nights, the ticking noise was just plain annoying, keeping us from sleeping past dawn. A few more months of that and the Romance Villa will be in ruins, I'm afraid.

Second thing: We paid extra for the Romance Villa. We felt very secluded, so were nude a lot. Imagine my shock to see workers using our deck as a pass-through to Copal! Twice! The first time, I was nude and standing in the tub bathing, they looked right in (men)!!! We thought it a fluke, so didn't say anything, then the maids did the same thing WHILE MY HUSBAND WAS SITTING ON THE DECK. Unacceptable, especially when we paid the premium for the privilege of having the seclusion. We mentioned it casually to the front desk and they talked to the staff. They passed through on the OTHER side right next to the windows having a great view the next day of me nude on the swinging bed.
And no reimbursement or real apology. Not cool.

Third thing: The bed. Azulik management--hear me on this. I first dismissed the hard bed and really rough sheets as something you simply find in a hotel in Mexico that is less than $500 a night. My visit to our second destination, which was HALF the price we paid for Azulik, had wonderful linens and softer beds. It's not a price thing, it's a lack of thought. Your guests spend roughly half their stay in those beds--spend some money to get decent sheets and at LEAST mattress toppers to offer guests who sleep on their sides! My shoulders were killing me by night 4 (when I got no sleep at all due to the aches of sleeping on such a hard bed), and night 2 was the limit on the sheets, especially when you have the inevitable missed spot with the sunscreen. Those sheets are like sandpaper to burned skin.

Fourth thing: The candles. They were so dim! Azulik should offer at least one hurricane lamp so you can function in something other than sex mode. The candles were so low and dim, even crowding 6 together wasn't enough to read by. We had a lantern and reading light, thankfully, but we couldn't even really see our food the night we ordered in (and the flag system didn't work at night so I ordered at the front desk after my husband severely stubbed his big toe on one of the many sand-colored rocks in the pathways).

So like another reviewer said--it's like a death from a thousand cuts. No one thing sent us over the edge--it was all the little things that got to us over the days we were there.

Yes, Azulik is relaxing at first. Yes, I really enjoyed things like the swinging beds, large deck, outdoor tub, etc. Yes, they listened to reviews here and have books available in the rooms to read during your stay. But go here if you love hard beds (I know many actually do), don't mind really rough sheets, b/c they obviously aren't taking those complaints seriously.

And take a beach towel--I didn't realize I needed to and they only give you two towels. We got around this by taking them to the beach while they cleaned and they gave us two more--why not simply offer four from the get-go?

I was pretty disappointed with Azulik. I wanted so much to love it there! Unfortunately, unless they do something about those horrid beds, we will not be back.

  • This TripAdvisor Member:
    • Liked — The first impression
    • Disliked — What things were like as we settled in--especially the hard bed.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Forca's Summary
Date of Stay: February 2008
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: 29 January 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Spa
Was this review helpful? Yes No
“Be careful of Azulik”

Azulik

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2 of 5 stars
jacksonville
23 Feb 2008
2/7 found this review helpful

I echo the most recent comments of Azulik-it looks terrific on their website, but I am never been so thankful to leave a hotel. I feel a bit like the ugly American in my review, but for the price for the resort-it leaves alot to be desired.

1. I like to run in the mornings and there is really no where to run.
The single road running in front of the hotel is very narrow and lots of traffic. The roadside is polluted with the stench of garbage
and for a 'enviromentally consicious' communtiy-it made a person nearly vomit to walk up and down the road.
2. I was looking for a clothing opitional resort-which it is, but there were too many families, groups of locals adolesents walking up and down the beach, and this is not a place where I felt comfortable nude.
3. Food at the resort was poor, and you are much better served by walking to the nearby restaurants. Room service-the one night
we tried it was poor and cold.
4. There is truly nothing to do at the resort. So if you want to commune with nature 24/7-great, but after a day this gets tiring.
The sun wakes you up at 6:00 AM , I like to have a cup of coffee when I watch the sunrise, but you can't find any coffee till at least 7:00.
5. There was plenty of hot water in the tub in front of the Cabana, but the water is brackish, and one never feels clean-this is combination with uncomfortable beds, made for some very long
and restless nights.

If I were to go back, I would be sure to 'sneak" in a cooler for a cold beer or wine and for some munchies. This is 'against the rules' but I don't think anyone would know.

After 3 days, we were happy to be leaving!

  • This TripAdvisor Member:
    • Liked — great view, isolation
    • Disliked — lack of fresh water
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pedneuro11's Summary
Date of Stay: February 2008
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: 18 June 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
“Terrible! not worth the price”

Azulik

20 Feb 2008
1/3 found this review helpful

Azulik has been a very upsetting experience.

It is supposed to be a “paradise”. It is a decent place, but nothing more than that and for sure not worth the price.

The complain is not about being without electricity or amenities since that is what I expected. The negative part was: dirty, uncomfortable bed, dirty and and abrasive towels, water getting into the room, very bad food.

The website is over promising and honestly with these rates you can get a much better place everywhere, not only in Tulum.

And the good news is that in Tulum most of the places are eco-friendly, but they are cheaper and much better.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
idefixNy's Summary
Date of Stay: February 2008
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: 20 February 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location (e.g., convenience, views)
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
“Rustic, Not for the modest”

Azulik

22 Jan 2008
2/3 found this review helpful

With only one day’s notice and planning, my wife and I visited the Eco Tulum resorts in Mexico. Due to the last minute booking we stayed the first night in Copal and the next 3 nights in the adult only Azulik next door. They share the same beach and most of the staff.
General Description:
Copal and Azulik are clothing optional, but very low key. You must dress for the restaurants.
VERY RUSTIC, much like luxury camping. The stand alone cabanas (aka huts) built with part mud walls and part bamboo, with large windows and bamboo shades. At Copal, the huts are even closer together and closer to the more public areas such as the restaurant and spa. They have no electricity, other than the Azulik ceiling fan which didn't work after the first night, but running water is present with a private toilet area. The Azulik rooms have wood floors, a tub inside the room (not private) as well as a tub outside on the deck and plenty of places to lounge around. The bed was very uncomfortable. The cabanas overlook the water, a million dollar view.
NOT FOR THE MODEST. The walls are somewhat see through and the walkways are close by. The bamboo shades are sparse but do let in a lot of light. Anyone walking by can see in.
The two resort restaurants were good and reasonably priced. The spa treatments were excellent and also reasonably priced. Most treatments are available in the room.
No fitness other than yoga. There is no good place to go running either.
No pool but the beach is clean, when compared to others down there, fairly quite and clothing optional, which we appreciated and is a short walk from any of the rooms in either resort.
Azulik has wireless access so it was common to people using their laptops. You can recharge the cell phones and laptops at the front desk. Cell phone reception is spotty.

CUSTOMER SERVICE: If you go, expect to be completely on your own. Us not knowing very much Spanish was only part of the problem (our fault, not theirs). We just dealt with it, and relied on going consistently to the same staff members, Diego and Jorge, who were great and their English was fairly good. However, very few make much of an effort for the type of customer service you would expect for the price we paid.
No information was offered even in print regarding restaurants in the area, equipment rentals, spa treatments (except a desk copy AT the spa), transportation or tours. When we repeatedly asked for information we received different answers even from the same people.

TIPS:
None of the restaurants in the area accept credit cards. You can eat at the resort restaurants and charge it to your room. If going outside the resort you need CASH, not credit cards or traveler’s checks. The resort does NOT cash travelers checks. They recommend you go to the bank in town. I learned this the hard way. There is a coffee shop down the road (short walk) from the resort and a little tiny grocery store where you can get snacks and drinks, this came in handy and saved some money.
Research the area BEFORE you go. The staff is no help in telling you where to go, what to do, or how much it costs. Our only complaint was that the staff although friendly and very accommodating did not seem to have a great handle on the area. A preprinted pamphlet which could be left in the room with things to do, places to eat and tips of the area would have been greatly appreciated.
Bring flashlights and/or a battery powered lantern. The sun goes down fast and the candles don’t cast much light. Therefore, take out your contacts before the sun goes down.
Pack as little clothes as possible. You don’t need much. Leave the high heels at home. This is island living. My wife did find a wrap/sweater useful at night on the beach.

Azulik's website says that they have safes in every room, ours #8 did not.
We recommend you take a shuttle down to the resort from the Cancun airport which they can help you arrange, but take a taxi back to the airport to save some cash. Or better yet, rent a car, it is a straight shot from Cancun airport to the resort, a very easy 90 min to 2 hour drive.

Finally, get used to island time as everything there slows down quite a bit. Breakfast one day took about 40 min to arrive, even when ordered inside of the establishment.

TO MANAGEMENT: I hope you are listening. Perhaps a book depository (take one leave one) would be nice since there is not a lot of activity on site during the day. The pamphlet explained above would greatly help, as well as perhaps one of the three resorts being able to cash travelers checks and accept American Express, which they do not. More chairs (chaise lounges) on the beach and perhaps a few bamboo umbrellas .You need better beds in the room. A gym would be great, but not mandatory. A single light bulb in the room for general lighting and perhaps a plug to charge phones and laptops, would be appreciated. Other than that, we had a great time.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tomkatfw's Summary
Date of Stay: January 2008
Member since: 22 January 2008
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Reviews of Azulik

( 12-16 of 140 )
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Azulik Address

Carr. Tulum Ruinas Km. 5.5 | Tulum Hotel Zone, Tulum 77780, Mexico