We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Villa Tulum: Traveller Reviews

TripAdvisor Traveller Reviews

Reviews of Villa Tulum

( 3-7 of 7 )
“Overpriced, lousy service/attitude, dirty.”

Villa Tulum

31 Dec 2006
4/4 found this review helpful

Even with this being Tulum in high season, you expect more than a dirty room for MXN 1250 a night. Room 13 had stains on walls, other peoples´ hair stuck on the shower tiles, a dirty sink, loose wires where a bedside lamp might one have been, not all lightbulbs either installed or working. The bathroom was poky - anyone over 6 foot tall will struggle to sit on the toilet! The feeling was of a once smart hotel now badly managed. The palapa restaurant played thumping bass until late, whcih appeared to be for the benefit of the bar staff as there were no customers! Several staff were uncooperative, and this was not a language issue as I speak Spanish.

The one redeeming feature was the attractive pool and garden, but there is no excuse for such shoddy service.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mex95's Summary
Date of Stay: December 2006
Member since: 31 December 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
Was this review helpful? Yes No
“The spa service was wonderfull and not expensive”

Villa Tulum

Save Review
3 of 5 stars
San Bernardo,Cal
4 May 2006
2/5 found this review helpful

We were at this hotel because our friends recomended this, they offer room,spa services and breaksfast and it was wonderfull ,the spa place is in a traditional palapas but the spa service it was better than any We took in our life,the therapy of watsu inside the water was wonderfull,the rooms could be more clean and they need better service at the recepcion of the hotel the lady from the spa recepcion was really helpfull(Ms.Roxana)they are 2 miles from the beach and at the entrance from the tulum town,the price was good we pay $ 845.00 thats included 5 nigths 10 breakfast,6 therapies( 2 watsu,2 mayan clay massage,1thai massage 1 hot stone massage)they are near from the arqueological zone,we rented 2 bikes and we can go and enjoy all the place,We hope come back soon...

Norma & Alfred Ramirez
izcra@terra.com.mx

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
This TripAdvisor Member's Summary
Date of Stay: May 2006
Member since: 04 May 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
I recommend this hotel for:
An Amazing Honeymoon, Older Travellers
Was this review helpful? Yes No
“Low quality/price ratio”

Villa Tulum

13 Mar 2006
5/7 found this review helpful

We found this hotel via the corresponding website, which looked very nice, so we did our reservation on line. Reality was however different, a shower with only cold water might be healthy but does not correspond with our European opinion of comfort at the price imposed. Complaints were not considered seriously. We also visited Cabañas Tulum located on the beach, which showed more comfort then this hotel at almost half the price.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
This TripAdvisor Member's Summary
Date of Stay: March 2006
Member since: 13 March 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes No
“I liked Villa Tulum”

Villa Tulum

17 Nov 2005
3/6 found this review helpful

cute - quite - saw an agouti
it's not fabulous but certainly safe, comfortable and quaint - cute sea-bean lamps and sea-bean mobiles. Not on the beach - so cheaper.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naturesufi13's Summary
Date of Stay: February 2004
Member since: 17 November 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
I recommend this hotel for:
tourists
Was this review helpful? Yes No
“Wish we went somewhere else.”

Villa Tulum

Save Review
1 of 5 stars
Denver CO
11 May 2005
5/5 found this review helpful

We did not enjoy our stay at this hotel. The shower was cold and did not drain. The bathroom was small and felt dirty. The halls/stairs to the room were dirty, with dead bugs and trash. We did not get into the pool, as it looked a little green. Felt very isolated. Far from the beach. On a postive note, the AC worked well.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HKM176's Summary
Date of Stay: May 2005
Member since: 01 April 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes No

Reviews of Villa Tulum

( 3-7 of 7 )
Travellers Who Viewed This Property Also Viewed
Location: Tulum, Yucatan Peninsula
£204*
Check Rates
Location: Tulum, Yucatan Peninsula
£292*
Check Rates
Location: Tulum, Yucatan Peninsula
£77*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Villa Tulum? Share your experiences!

Do You Own Villa Tulum?

Villa Tulum Address

Avenida Coba S/N, Tulum 77780, Mexico