We stayed at Padada del Sol for a month and had a wonderful experience. If anything was needed we just had to ask. Friendly staff and always had hot water. We stayed in #2 for a week and moved to the ocean side but for the price you will not find anything better. Our beach in front was used for photo ops. and wind surfers. Many swimmers and kids playing. One can always find a beach to fit their wishes. Our room was clean and never had anything but clean linen and towels. If you want a 5 star Hilton don't come to Tulum. That is not what this part of the world is about. I can hardly wait to return to the Pasda del Sol. Also we are old , 73 and 80. We have traveled the past 20 years to other parts of Mexico but this was my absolute favorite. Know your limits and remember it is a beach life with solar and wind power in Tulum. Life isn't perfect so if a problem. occures,Adjust! Things happen. We checked out most of the other Beach places and felt very good about our decision.

Let me start by saying if Posada Del Soulless was 50 bucks a night it would be ok. but it is 250 dollars a night! for what?

thin crappy sheets
cheap, not styrofoam-like pillows
no curtains on windows
breakfast NOT included
crappy towels
no soap
intermittant hot water
very noisy -- sound wind generator kept us up all night

meanwhile much better nicer hotels down the beach are half the price. this place is a total rip off. i wouldnt say it ruined out trip but it is never fun to be totally fleeced.

I stayed here for two nights in November, in one of the back, inland-side-of-the-street rooms. Like most places in Tulum, this is a casual operation--I would say its website looks a bit slicker than the place actually is, though the place is certainly not a dump by any means. I've visited a lot of the hotels in Tulum, and these rooms are still some of the best-priced on the beach, with nice details and _lots_ of space. I think my room had screens on the windows, which was good. One night I had electricity for the fan, and another I didn't, but it was actually a little chilly when I was there. Beds were very comfortable.

You do have to walk through the jewelry shop and past the owners' own private house to get to the beach. And post-Hurricane-Dean, the beach situation here is a little weird--a lot of the sand around the foundation of the hotel (and all the others in this section) got washed away. There's still plenty of beach--you just have to clamber down a little bit to reach it, which is awkward, and not particularly scenic.

I also have to say my water pressure was truly grim. Not the world's most thrilling showers, but then I've only had two memorably good showers in all of the Yucatan, so...

I was supposed to stay at Posada del sol for two nights and booked over internet. Here are some of the problems there were with this property that I DID not anticipate nor was I warned of:

1. No privacy in the room. Drapes do not cover windows that look out onto the main road, nor are there any at all by the windows on the sides of the doors. Workmen kept walking by all day, as well as other people of course.
2. Dirty and stained bed linens and towels
3. NO ELECTRICITY at night!!! There is one fan in the room (situated over the floor, not over the bed even) and the power only lasted a few hours. There is some note on the door saying that they use solar power so not to use that fan during the day if you want to use it at night, but I didnt use it at all during the day and it still didnt work at night, nor did the lights. It was so hot (hotter in the room than outside) I had to go out and sleep in the backseat of my car. I talked to another guest on the other side of the street and for some reason he had power and I didnt.
4. No screen on window in bathroom to keep bugs out, and there was an exposed outlet with wires hanging out of it IN THE SHOWER

other problems you might want to consider that I did anticipate
1. loud and noisy because on the street
2. not on beach, and the beach it is across from is very small and crowded (shared by at least two other hotels, all of which actually give their guests beach towels).

I finally left at 6am and went to another hotel down the street, Ana y Jose, where I had eaten the night before (this is a great property and I will write a review later). When I got there and told the receptionist that I needed to change hotels and where I was staying he nodded his head knowingly and gave me a sad smile. I went back to check out at posada del sol 7:30 am and there was no one there at the check out, which is actually a cashiers counter in the gift shop (there is no real reception). I had to leave for a tour at 9am so I couldnt come back till the evening. I did however vacate the premises so that it was obvious I had left.

When I went back in the afternoon the receptionist told me, "I dont know why there was no power, maybe there was something wrong at the plant, and I dont know why no one was here at seven, usually I am but today someone else was supposed to be here, and I dont know why she wasnt, what do you want me to do, I will not give you your money back." So, there was no power, the room was dirty, etc., and when I went to check out no one was there to let me check out, so they would not reimburse me for the remaining night, saying it was because I made the reservation over the internet.

I dont really care about the money I lost, but I was insulted by the customer service in light of all of the problems I had with the room and the fact that I had left the premisis the morning before the day I was supposed to. I have stayed at five star hotels as well as hostels and B&Bs, and I dont mind roughing it. This was way beyond roughing it though, it was positively awful. Even if they had reimbursed me, it would not have been enough to keep me from trying to warn other travelers from staying away from Posada del sol. Please, if you want to actually enjoy your vacation, do not plan on staying here.