On the surface this seems like a really nice place. The staff are friendly, the location is very pretty and and facilities seem to be ok. I have two main problems with this place however.
The first may seem picky but to me it is important. After dark on the first (and only night) we stayed there was an incident where we found a man standing on our balcony after dark, we don't know how long he had been there and only saw him by chance as we left the cabin. He had no uniform and no reason to be there. When asked, he said he was there to sweep the floors, a total lie considering it was after dark and windy as hell and he had no broom or anything to sweep with. He promptly left and we took all our belongings and put them in the boot of our hire car because there is no security at all in the cabins, just a zip doorway. We reported it to the front desk but they didn't seem concerned at all. There is no security in this place. There is very little lighting and our cabin was far away from the reception building. If anything had happened we would have been isolated and alone. I had to accompany my girlfriend to the toilet block all night because the incident had really freaked her out.
The second problem was far more serious in my view. When it finally came to go to bed we discovered that the beds, the pillows and the sheets were all damp and wet. The moisture and sea spray had obviously been blowing in through the netting in the sides of the canvas tent and made all of the bedding wet. It was horrible. Despite it being a warm night I was lying in my bed shivering, curled up into a ball trying to sleep in a wet bed. Reception had closed and despite using the one and only extra sheet they provided in the cabin, myself and my girlfriend were both shivering and going out of our minds unable to sleep. By 4am we had had enough and retreated to the car to attempt to get some rest. We had been travelling and were very tired, desperately in need of sleep and we couldn't. I had already paid for 4 nights up front by credit card. By the time morning came we were approached by two staff members who asked why we were sleeping in the car. We told them the bedding was wet, they apologised but said there was nothing they could do. I told them I had paid for 4 nights and there was no way we would be staying another night if we couldn't sleep. They said there was nothing they could do. We left that morning.
I have since emailed the centre a number of times and received not a single reply from them. They have an auto response that claims all emails will be replied to within 24 hours. It has now been over a week since my emails. They have their money and that's all they care about. Not good enough.
If you really want to explore this area there are plenty of other places nearby that are clean and dry or if you like to rough it a bit then you would be better off camping in a tent by the beach at a car park about 2-3 kms before the Cesiak centre, it would be much drier and probably more secure!! You can use the restaurant and toilets during the day without having to stay there, that is what I would recommend.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
A romantic getaway, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Beach / Sun