Thanks to the new management of Felipe, we found the Zulum property, a small 18-room hotel right on the beach, becoming more appealing and friendly every one of the five days we stayed there. Our first night was a disappointment, but a word to Felipe and he made it right. He moved us to a much better room which met our needs well. We LOVED the bed - on ropes and swinging whenever we wanted it to...like being rocked to sleep at night!

Felipe and the friendly Mayan staff, quite a few of whom got their experience at Kailuum (a wonderful tent resort on the beach which no longer exists) made our stay warm and comfortable.
Both the food and the service at the small restaurant improved during our stay, as did the general cleanliness and appearance of the hotel.

We applaud Felipe's efforts to provide a more "Kailuum-like" environment at Zulum, and wish him the best. We would stay here again, as long as the current management stays in place.

After driving accross the Yucatan we stumbled into Talum and after hitting about 10 hotels, some full, some too much, others w/ shared bathrooms, one charged $30 more for Ele. in the room, The travel Gods gave us Zulum . It was at night so we really couldn't see mcuh, but the tiki tourches led our way. The staff was so great. Felipe checked us in and made us feel right at home. He led us to our room w/ the most comfortable swinging beds ever. Chef Marcos cooked a fantastic diner of fresh fish and "diablo" giant prawns YUM!!! We then had drinks w/Auelino pouring the rum and tonics. It was a perfect night after a long day of traveling. We awoke to the most spectacular view on the most beautiful beach. Execpt for the beaches in Zanzibar, this was the next best beach I've ever been to. You could sit on a big lounge chair or lie on the beds, yes beds w/ pillows!!!!!! Very few people. I walked a ways down the beach and from what I could see, Zulum has the the nicest beach front.. It is rustic, but that was part of the charm, not too polished. It has everything you need and the staff is quite willing to get you anything you may want. I wouldn't say the service is slow, but it's not fast . The Travel Gods were w/ us. Best time ever. Totally relaxed. The photo's on this site are perfect.

Get an ocean front room! We booked with a large group- half had ocean front the others did not. Those of us in the ocean front rooms loved the place and the others disliked it due to lack of breezes and mosquitos. The place is very laid back- so laid back that it is difficult to get a cup of coffee in the monring. That said the staff are great and the location perfect if you are not a Cozumel beach club type (this is more funky and in my opinion better). The city of Tulum is fun in a gritty way- and there are tons of places to go to if you have a car (cenotes, ruins, jungle etc). We loved Puenta Alen and had the best cerviche ever in an open air cafe on Xmas day listening to reggea.

If you are planning to escape to Mexico, you must go for a truly memorable time at Hotel ZULUM, beautiful boutique petit hotel, in Tulum.
It has a lovely ambiance, welcoming, great hospitality by each experienced stuff and It is SUPERB!!!! I have tried other hotels in Tulum before, but I highly recommend this Hotel for a runaway trip from your daily life.

I stayed at King top ocean view, and it is really well maintained. I found it to be perhaps the best designed, most purely room I have ever booked. You can wake up each morning with sea breeze, sunshine and a sound of waves...The room has a terrace with overlooking Caribbean view and from the window, you can see Yucatan great jungle.
Believe me! What you hear is only a sound of waves and twitter of birds!!The bed in the room is hung from the ceiling, and swing of the bed leads you to a sweetest dream.
This hotel has a great Chef, Sr. Marco who serve you delicious foods.He has many selections. It was good for us because we could taste some of the Mexican local cuisine as well. I also liked a lot the Chic decoration of restaurant.During the night, the restaurant was lid with many candles, and it was really romantic.Please ask Bartender Sergio "Margarita de Pepino"(Margarita with Cucumber)!! It was really "yammmmmmmy"!!!

The beach is steps away from your room, and NEVER EVER crowded.You can walk Long white sand beach every morning and evening while listening your favorite album from your I-pot.
I felt like it is my private resort and everything exists just for you.
There is a tip for you. If you would like to see many shooting stars, you should go on a new moon... then you will never forget the day and night at Zulum.
You can just lie on the deck in front of the hotel and watching stars every night of your stays
Please check some photos which i attached, and imagine how it gonna be your great vacation.