My family and I have come to Nuevo Vallarta seven times; five times at the Grand Mayan and this is currently our second time at the Grand Luxxe. We have had an amazing time at this location every time, and I must say that this is our best stay at this property yet. We are in tower 2 facing the river/ocean and the view is fantastic! I have barely heard any construction on the property and it is not nearly as distracting as it was last year. I don't appreciate the people who complain about the construction noise because they have to do this to make the property more enjoyable in the years to come. The workers here are fantastic and some greet us by name, which really makes us feel special.
Now I must correct a lie that some reviewers have been saying about the "punta" pools. Some people have been saying that all the beach areas and pools by the punta area are completely reserved for the punta residents but this is COMPLETELY FALSE! The only areas that are reserved for the punta residents are some along their pool areas, but these are clearly marked on the seat saying, "Reserved for Grand Luxxe Platinum Residents Only." There are not many of these seats and you are able to use ALL the pools there, with many pool seats being available for "normal" Grand Luxxe members. Furthermore, all the seats on the beach are open for all Grand Luxxe members, and these seats have fantastic views.
What I love about this area is the relaxing atmosphere. The area never feels crowded or overwhelming like the Grand Mayan, and you do not have to wake up early to get your seats. My family has come down to the pool at 1pm and have easily found seats by the pool and the beach. If you do like a different atmosphere however then you are free to go to any of the pools on the property, which is a plus. The shuttle service is sometimes slow but the workers have told us that they are currently working on this.
This property gets better every year. The walks are fantastic and foliage is beautiful. They have huge plans for this property, like water parks, jungle tours and a casino. There will soon be a train that will take you from the airport to the property, with the train station already being complete.
My family will be returning, as we have for 7 years. This is an excellent hotel with excellent food, service, sleep quality, everything!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC