Room was clean and big. Staff were friendly and helpful. Street is quite and not alot of traffic. I would stay there again.

Good location, can walk downtown and grocery store. Indoor parking, small breakfast, staff did not replace soap/shampoo well, but for Banff it is a good place. Everything is expensive in Banff.

When you make any 2007 hotel reservation in Banff be sure to ask about parking and pedestrian access.

My husband and I stayed at this BW in mid-May, 2007, just before the season rush. Traffic was not bad around our hotel. But in the main shopping area of town, the streets are under major renovation and crews are working day and night on it.

The Banff area is beautiful, the town is fun to visit and we found a couple of great restaurants here! But the train runs all night through the middle of town, so no hotel or B&B in the area can escape the frequent blare of their whistles. Our room was very large and had a nice balcony on the street side and the internet worked well.

The young lady at the front desk staff was friendly and helpful, but the housekeeping staff left us a few reminders of the previous guests - a plate of cigarette butts on the balcony and a used washcloth on the shower rod. Yuck. Nothing earth shattering, but it makes you wonder what other cleaning details were left unattended.

The prices are high in Banff and I can't complain about what we paid as walk-in guests. There are certainly nice attributes to recommend this hotel, but I'd check out other places before I stayed here again.

Checked in and were given a room at the back of the hotel...being from Calgary and having seen the mountains many times we weren't too concerned about not having a view so didn't request a move...I wish we had! Not only is the parking lot of the adjacent apartment building full of old appliances and refuse (maybe they are renovating?) on the Saturday night it seemed to be the post-night club meeting spot and got quite noisy at about 2am. Also, as busy as the cleaning staff seemed to be thru out the day, the end results were disappointing. The first day I reached up to shut the shower curtain only to get a handful of the previous guests used face cloths. It appeared they'd changed the vacuum bag in the middle of our floor and not cleaned up the debris. The sheets were not fresh and in fact had a large stain (that I didn't notice until the 2nd night...gross). The pool was ridiculously hot. The staff are friendly, the location is good and they have great potential, but the hotel seems to need a good scrubbing and perhaps additional training for the cleaning staff.