Just spent a fabulous Easter holiday in Banff and can't say enough great things about this family friendly hotel!
I was somewhat hesitant while reading previous reviews of this property as I had already booked my room through Expedia and didn't want to bother with the hassle of changing. We didn't seem to experience problems with heating, (although it was a cooler weekend) or cleanliness, although you could tell that they were still in the process of some renovations.
Our room was bright, airy and clean. The breakfast was good too, not a huge variety but my kids loved the waffles. The best part is that it was free! We also used the pool area and the staff were more than eager to assist! We will definately be back!
On a side note - we were dissapointed with the Banff Gondola. It seems very pricey for a quick ride up a mountain which isn't much more impressive than the view you get at any of the ski hills.







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