It was amazing, the one thing I didn't like about it was leaving. The food was THE BEST. The people were super nice and the rooms where beautiful and not to metion they weren't pricy. I got a massage, it felt like I was in heaven. If you're reading this and you haven't yet gone to this hotel and telling you GO!!! The snowboarding is great!

We stayed in probably one of the best rooms, right on the corner with an awesome view of the mountains. The lounge was a nice place to have a meal and hot drink and the fireplace adds to the feeling of a snow resort. They don't have room service, but you can call the lounge and order a meal then pick it up. They even package it all for you so it's easy to carry.
I don't have a complaint, Banff is beautiful and the resort was clean, nice and updated.

A year ago I gave this hotel a poor review as the rooms were filthy and the service was less than stellar. We returned again this year and to our surprise the room we stayed in had been redecorated and the staff seemed pleased to be there.

The rooms really are gorgeous with new carpeting throughout, a flat screen TV, and a fresh paint job. The room set-up has been adjusted and the bathroom was completely renovated as well. A strong showerhead with new tiles, light fixtures etc is excellent after a long day on the slopes!

I know the hotel has no control over the noise issues but if you're a light sleeper I suggest you get a room on the third floor so you don't have noisy ski boots thumping overhead as early as 6 AM. Bring earplugs though, and sleep shouldn't be a problem.

Some of our colleagues stayed in the terrace rooms, which still haven't been redecorated. We heard from them that the rooms/noise/cleanliness issues haven't been resolved yet.

The skiing in early April was getting a bit slushy at the base and icy on some days at the top.

I stayed for a Friday night in January, and was very impressed by the whole set-up. The efficiency on arrival, with valet parking, and being able to go skiing straightaway while someone else dealt with my luggage was fabulous.

The evening offered sitting by log fires in the hotel, or an evening in the lively bar 30m across the piste.

Breakfast yielded some of the biggest pancakes ever seen - just right for a day's hard skiing.

I could not extend my stay over Saturday as the hotel was not surprisingly full, but the manager went out of his way to book another hotel for me in Banff. All the staff (many of them English) were polite and very helpful.

The hotel has two sections, and the older one where I stayed was looking a bit worn and did have thin walls - better for the partying crowd! However, the price I paid including 2 days lift pass was unbeatable, and the only choice for a serious skiier. Once fully modernised the price can only head upwards quickly - stay while you can afford to!

If you're looking for all mod cons, make sure you're in the more modern section, but expect to pay a bit more.

If you're a shopper / commuter not a skier, stay in Banff, spend your money on tacky souvenirs and get stuck in traffic jams on your way the resort.