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Banff Aspen Lodge: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 50 reviews
50 Reviews
5.0 of 5 stars
12
4.0 of 5 stars
22
3.0 of 5 stars
6
2.0 of 5 stars
5
1.0 of 5 stars
5
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#15 of 30 hotels in Banff
Show Hotel DetailsHide Hotel Details
  • Hotel class: 2 of 5
  • Rooms: 89
Description: Downtown Motel located 1 mile from train station & 75 miles from airport. This description is based on information provided by the hotel.
Address:
401 Banff Avenue
(formerly Traveller's Inn)
Banff, Banff National Park, Alberta T1L 1A9
Canada
Check Rates: £108 (CAD 217) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Banff Aspen Lodge

( 10-14 of 50 )
“Great stay and Breakfast!”

Banff Aspen Lodge

3 Dec 2007
1/1 found this review helpful

Despite the few negative reviews we read this hotel was great! We had a wonderful stay, the staff were very nice (from booking the room through telephone to our check in and out). The room was clean,bed comfy and we had a fantasitc view of the mountains. The decor of the room felt like you were staying in a cottage, a very country feel perfect for the surroundings. The room we stayed in the bathroom (tub and toilet) was separate from the sink area which was nice because one person could be brushing their teeth while the other taking a shower. The tub/toliet area was very warm, felt like a sauna which was great because it was so cold outside that day! The breakfast had to be the best! Nice modern restaurant style decor, sit down continental breakfast. Excellent staff in the breakfast room!

The only downside, if you want to use internet they charge you $10 for 24 hours for wireless connection. Also, the underground parking spaces are limited so if you want a spot you have to park early and intend not to drive your car later that night as it was 8pm and there were no spaces. Either than that, this place was affordable, close to downtown Banff Ave shops, and easy to find.

  • This TripAdvisor Member:
    • Liked — Continental Breakfast
    • Disliked — No hairdyers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LDtraveller's Summary
Date of Stay: November 2007
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: 03 December 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Outdoor / Adventure, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: £108 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Banff Aspen Lodge”

Banff Aspen Lodge

Save Review
3 of 5 stars
Barcelona
31 Oct 2007

Nothing wrong with this hotel. Yes, basic but still a nice place for staying. The room rate included a trip for 2 on the gondola, to go all the way up the mountain, so a very good deal. The gondola ride only I think is worth 25 CAD per person.
It's reasonably cheap, our room was clean so I do reccomend it.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon3113's Summary
Date of Stay: October 2007
Member since: 31 October 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: £108 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Fears unfounded!”

Banff Aspen Lodge

27 Sep 2007

Stayed here as part of a tour - and was somewhat anxious given previous reviews on this site. However my fears were totally unfounded. We were made to feel very welcome; our room, on the third floor, was quiet, clean and more than adequate for a two night stay. Yes, it probably did need a bit of updating, but given the convenience of the location and the super complimentary breakfast, that's certainly something I could live with.

  • This TripAdvisor Member:
    • Liked — Cleanliness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCLiverpool's Summary
Date of Stay: August 2007
Travelled with: Large group or tour
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: 09 March 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
A romantic getaway, Girlfriend getaway
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £108 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Comforting and Cozy”

Banff Aspen Lodge

Save Review
5 of 5 stars
Spring, Texas
21 Sep 2007

On a recent business/pleasure trip to Alberta we had four days in between commitments and chose to visit Banff. Our hotel concierge in Calgary suggested the Asoen Lodge because he had stayed there and liked it. Also I didn't want to spend the $400 to $600 at the big hotels AND I didn't want a dump (though I don't think you can find one in Banff anymore). We were SO PLEASED when we got there. First, there's parking in a garage (not on the street or a public alley). The lobby is comfy, plaids and piney prints, with a beautiful fireplace room for relaxing with friends. The rooms are small enough to be cozy but spacious for two. We had a basic room (not supreme). We loved the wood ceiling (we were on the third floor). The fabrics (drapes, spreads, carpets) were all in good condition, not stained, torn or marred). The bathroom is newish and well lit. The shampoo and skin cream are great. Even the towels are fluffy. The breakfast room is elegant, modern and spacious and encourages conversation with fellow guests. The granola was, I'm sure, homemade and a fabulous treat. The baked goods were fresh and of a wide variety. I should also say that the location is great. We could walk to the town shopping area. Banff is undergoing a major street renovation but we were still able to easily negotiate that and enjoyed shopping. The hotels around the Aspen had restaurants and we tried some of those as well as the "downtown" locations. Our room was over a side street so we didn't have any road noise. We didn't try the hot tub or sauna so I can't comment on that. They did look inviting but it's just not our thing. We were very happy at the Aspen for three nights. If I made only one suggestion it would be that the mattress needs to be replaced. It is dipping in the center. But that would be it. We will return when we go back to Banff. Thanks Aspen.

  • This TripAdvisor Member:
    • Liked — Cozy, good price, breakfast
    • Disliked — uncomfortable bed, problems with internet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickandGwenn's Summary
Date of Stay: September 2007
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: 21 September 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, Girlfriend getaway, Older Travellers, Families with Small Children, tourists
I do not recommend this hotel for:
A romantic getaway, Girlfriend getaway
I selected this hotel as a top choice for:
Outdoor / Adventure, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: £108 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Like your worst nightmare come true.”

Banff Aspen Lodge

28 Aug 2007
1/1 found this review helpful

You know how you kind of get a feel for a place, well this happened the moment we stepped into the lobby, it was shabby, dated and not in the least bit welcoming. The receptionist was friendly enough, but we couldn’t help but feel that this was not going to be a positive experience.

How right we were, there were 4 of us in our party and we’d booked 2 double rooms. As soon as we’d dropped our cases in the room we set of to find our travelling companions to see how they felt. Their feelings were exactly the same as ours, the rooms were like a 3rd rate shabby bed and breakfast, they smelt and the net curtains on the windows looked like they hadn’t been washed in decades. The décor was extremely 70’s and the carpets looked at least 20 years past their best.

We went to reception to express our disappointment and were shown 2 other rooms, which were no better than what we had. We decided to amend our booking to one night – originally it had been 2 nights- and set of along the high street to see what we could book for the following night. This was when we discovered The Fox, probably the newest hotel in Banff and by far the best that we saw – check out the reviews for it.

The spa, although not the least inviting we saw throughout our stay looked tacky, dated and unappealing. We spent just one night in The Aspen Lodge and left before breakfast, which although complimentary did not appeal to us. My lasting memory has been of a huge bite (and not a mosquito) I got on the top of my leg after just one night in the bed!!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dmpWirral's Summary
Date of Stay: August 2007
Member since: 28 August 2007
Was this review helpful? Yes No
Management Response
BanffAspen, Sales Coordinator
(Management representative)
11 Oct 2007
The management and staff at the Banff Aspen Lodge would like to thank our guests for taking the time to express their concerns and feedback. We are always striving to maintain and improve the standards of the accommodations we provide our guests. Our lobby area was completely renovated in 2005 and the carpet in the hotel was installed in 2005. Though we try our best, unfortunately the hotel cannot accommodate the needs of every guest. We are happy that the Fox Hotel, a band-new, all suite hotel better suited their needs and that they did enjoy their stay in Banff. The management is pleased with the staff for trying to accommodate the guests by offering them different rooms, discounting their rate and allowing them to check out one day early without penalty. We also gave this guest the option to check out that night at no charge, if the hotel sold-out (which did occur). We are very excited to announce the opening of our two Brand New Outdoor Hot Tubs, Outdoor Fireplace, Steam Room and Sauna in December 2007.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Check Rates
Average price*: £108 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Banff Aspen Lodge

( 10-14 of 50 )
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Banff Aspen Lodge Address

401 Banff Avenue | (formerly Traveller's Inn), Banff, Banff National Park, Alberta T1L 1A9, Canada