As in the other Fairmont properties in the Canadian Rockies, one must conclude that you get what you pay for. You are going to pay a hefty sum regardless, so you might as well pay for the better rooms. They have fantastic views, are of good size with king beds and in tip top condition. Cannot complain about the accommodations here. Staff is also very attentive and friendly. Food is pricey. Would recommend having at least one meal at Grapes, the wine bar. It is very cozy, has a nice selection of wines by the glass or bottle and the food is very tasty. Much better than the larger and noisier restaurants where the fare is good, but not great. Enjoy this oasis in Banff National Park!

Fabulous hotel in the perfect setting. Just a gorgeous place to be. So much attention to detail. The service is outstanding and they pretty much go out of their way to make you happy.
First day there my boyfriend went golfing and I didn't really want to wander around the hotel alone so I decided to stay in our suite (which was perfect, seperate bedroom from sitting area) and order up afternoon tea. I am so glad I did. I felt like royalty.
The view from our room was outstanding and they put a telescope in the room for guest use. I actually spied my boyfriend on the course.
Second day was spent in the mineral pools at the spa. Very nice.
Great place for a weekend getaway although if I had the choice I would prefer weekdays as there are alot of tour buses that come through on the weekends and the hotel is a major stopping point.

After several days of hiking in the mountains we decided it was time for a relaxing few days in a more luxurious environment, and we were lucky to find a good lastminute deal for the Banff Springs Hotel which proved to be exactly what we needed. We were allocated a somewhat small but lovely room in the castle building with a FANTASTIC view over the mountains and the river below - always ask for that even if you did'nt book it, upgrades usually don't come by not asking.
The building is an experience in itself and makes your expectations to your stay rise, and what do you know - your expectations are met with perfect service to make you feel like "king of the Castle". One little word of advise - do not use the computers in the businness centre - they will rip you of for a service that really ought to be free of charge as in most hotels today. Bottomline: Very recommendable !!

We absolutley loved our stay. Our room was average - we didn't have a view, however, the resort has the most beautiful views and restaurants. The scenery and architecture are breathtaking.

We ate at the Waldhaus german restaurant located on the golf course and river -- I recommend it. The next evening we dined at the Italian eatery -- also very good. The Bellman, valets - wait staff were all friendly and exceptional.