This hotel is a gem! We were at a five-star hotel at Lake Louise the day before, but in NO WAY do I feel that we have "stepped down" to this hotel. Everyone is so helpful, the room is comfortable and fairly spacious (we have the luxury 2 queen room), and WOW... no wonder it is rated number two in Banff. The restaurant and bar are always filled with people (and this is the supposed "low season") and there are Tour buses coming in constantly. This is truly a hotel that I would come back to. My husband and son are skiing as I write this ~ I am in the room taking advantage of the high speed internet access. This morning, I had a Relaxation Massage at the Spa located on the premises - reservations are suggested - I tried to add on a facial (I had booked a week in advance), but they were having to turn away clients. A wonderful massage experience. There is also a large whirlpool accessible to all guests. After spending a day walking around Banff and accessing other hotels en route to shopping, I know we made the best choice staying here. Highly recommended.







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