I stayed at the hotel this week. The room was very big and nicely decorated. The hotel was spotless. There was a fridge, cofeee maker, and large tv in the room. The bathroom was big and nicely equipped. The location was great less than a 5 minute walk from the center. There was a free breakfast in the morning with cerael, muffins, bread and spreads and coffee.

The best thing about the hotel were the people behind the front desk who went out of their way to be helpful. When I needed a bandaid one of the guys from the front desk went to the next hotel to get me one. When I asked if I could eat some cerael late in the evening they said no prblem and went to get me fresh milk.

Have stayed in more expensive hotels before but this hotel is absolutely tops in cleanliness and friendliness. Definately woth every cent and much much much more.

Will definately be back. Great hotel.

Good hotel for a reasonable price in the winter season. The room was clean and spacious. The service was above average. Own free parking in the basement. Great location in the centre of Banff. A complimentary breakfast was included.

The room we had was a double, with 2 queen size beds. It was clean, spacious and had plenty of facilities such as hairdryer, coffee maker, fridge, tv, telephone, chairs and table, safety deposit box, plenty of storage space.. Everything you could need really.

Staff were polite and helpfull any queries or problems were sorted out immediately. Breakfast was juice, coffee, tea, cereal, toast and muffins and always plenty available. Housekeeping was superb and very friendly with it. Hot tub was very very welcome after a long day on the slopes. The only niggle I had was the noisy gits in the rooms above and next door!!

Would return any time.

I stayed at this hotel for about one week in September 2006. The hotel is located about 5 minutes walk from city center. The price, $160 + tax, was reasonable, considering the location. My room was clean, quiet, and spacious, and with practical equipment such as A/C, heater, safe deposit box with electronic lock, refrigerator, coffee maker, and bubble bath. Things looked new and were in good condition. Staff were friendly and helpful. Room service was OK. The continental breakfast was OK, but nothing special. There was a coin-operated computer in the lobby, which I did not use. (Nowadays, many hotels have a computer free to use.) Unfortunately, the hot tub is open only in winter, but it is only a 10-minutes drive to the upper hot springs. My stay was very convenient and I would book this hotel again.