I had booked this hotel for a conference I was attending and this was the conference hotel. I had booked a month in advance and my credit was charged at the time of booking (unusual for a non-third party reservation). This caused issues within our accounting department. The upshot is that they bent over backwards getting me the receipts I needed and doing whatever they could to untangle the resultant mess on my end. That is customer service.
As to the hotel itself, the rooms are pleasant and neutral. The beds are comfortable. Internet is available for a daily charge.The shopping and theatre are a bit of a hike (1 km, but do-able in under 15 minutes). I was pleasantly surprised to learn they were part of the Plus 15 pedway system (most of Calgary's downtown is link on this pedway system 15' above the ground). On the day I forgot my umbrella whilst shopping, I was able to make my way back to the hotel during the pouring rain without getting a drop on me because of the plus 15.
Other amenities include an on site star bucks and two on site restaurants.
The hotel has a "geen option" which lets you choose to reuse your towels and bedding. They give you a $5 green credit per day which you can use at their eating establishments, apply to your bill or to get extra points if you have a membership to the hotel chain.
I would highly recommend this hotel.
- Also Known As:
- The Westin Calgary Hotel Calgary
- The Westin Calgary Hotel
- Westin Calgary
- Calgary Westin
- Official Description (provided by the hotel):
- Situated in the heart of one of Canada's most exciting cities, The Westin Calgary is located downtown where the major business centre meets the city's outdoor activities and first-class dining. ... more less
- Reservation Options:
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