It's unfortunate, but I feel have to give a negative review...
Please note that I did not stay in the guestrooms - my review is based only on the meeting rooms we booked for our event.
Positive: Planning the event was seamless, and the banquet staff were very helpful and accommodating. I feel like I have to acknowledge their efforts, as some of our problems were out of their control.
Negatives: Our meeting was booked in the only room located directly next to, and below, a construction site. I do not exaggerate when I say that approximately every 5 minutes, we were subject to a loud drilling noise that would go on for about 30 seconds at a time - a problem when your meeting is only an hour, so every second counts. For the last 15 minutes of our meeting, the drilling became continuous, and so loud that we couldn't hear ourselves talking. I approached the front desk staff, who said they would take care of it, but the drilling continued.
We asked numerous times for a coat rack, so our clients would not have to hang their suit jackets on the backs of their chairs, but were not provided with one (there was not any acknowledgement that we had even asked for one).
We then went to a lunch event held in another room (sans construction noise). The room was nicely arranged, and the audio-visual equipment seemed to work fine, but the washrooms were extremely beat up, and a few of the waiters appeared to be ill, coughing on the "make your own sandwich" bar - yikes!
In sum, this hotel is in desparate need of renovations, and the staff seemed to have "given up," which may not be the case if the owners appeared to take pride in their business. I would assume that this attitude also extends to the upkeep of their guestrooms.
- Also Known As:
- Best Western Village Park Hotel
- Best Western Village Park Hotel Calgary
- Best Western Village
- Best Western Village Park Inn Calgary
- Best Western Calgary
- Calgary Best Western
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