My wife and I had to make a last minute trip to Edmonton, and didn't have much time to research the hotels, but I think we hit the jackpot. I'll get the drawbacks out of the way then go over items piece by piece. We stayed in a very nice Fire and Water suite, so many comments might not apply to other rooms. The drawback list might seem long, and rest short, but it didn't seem that way to us, we were quite impressed.
Parking, it is mentioned in here quite often, but what isn't covered is that there is no place to park while you check in or out. When checking in I dropped off my wife (holding up traffic) and drove around the block twice, before someone pulled out of the 15 minute loading zone. Then, I pulled into a spot vacated by a very small car, I couldn't get as close to the curb as I would like,(especially on a busy street). I ran in, and dropped my keys with the valet, and he got it out of there. They tell me, they require 45 minutes to bring your car around, so you better plan in advance. We wanted ours for checkout time, as I'm sure many other people did, and there is only one valet to go get each car, which I'm guessing is a 15 minute round trip. Our car was 10 minutes late, and had to drive by the hotel (and us) as there were no parking spaces, and go park in the very icy, very tight back alley. We didn't know if he would keep circling, so we waited in the front for him, and he walked through the hotel to get us, and lead us through the maze on the way to the back alley. If you opt for self parking, it is across the busy Whyte avenue and then down a side street, and into an impark lot. Registered hotel guests park for free, when they tell the front desk they are parking there. Of course, you don't know what lot it is until you check in, so you can't park there, and walk to the hotel with your luggage.
We read someone elses comments that the air conditioning doesn't work. We had the fire place going, and heated up the place, and it stayed hot all night, despite opening a balcony door for 15 minutes to cool it. We had the thermostat set for 50 F, about 10C (yes thermostat is in F, not C, and some people might not know how to set it) In the morning, I played with the fan speed on the thermostat, and it started to cool down on high. I think that was my rooky error, and I'll probably be good next trip.
If you are on the Whyte avenue side, it gets noisey when the bars let out between 2 and 3, so if you don't like noise don't stay on that side. We were right across from the elevator and heard nothing, so the walls are fine. My wife was too hot too sleep in bed, and tried to sleep on the couch, which is close to one of our two gorgeous decks, our neighbors were just back from the bar, and sitting outside on their deck, quietly talking, but she could here it clearly. There was a deck off our bedroom as well, but nobody was sitting there. The fan (that we didn't use) was quite loud, when on high, and I believe it would have drowned out that noise. I'm used to sleeping with a loud fan creating white noise, so this probably would have helped us sleep.
The color scheme
The hotel is done in a sort of dirty brown, that makes it hard to tell if something is clean or not, I tend to believe it was clean, we saw no reason to think otherwise, but the colors can confuse you.
I know this sounds petty, but the pillows are very firm, very short, and thick, if this isn't your style, you won't like them.
The good stuff.
We loved the hotel, it was gorgeous, trendy and gave a lot of bang for your buck.
We paid less for a suite with a fire place, a 5 head shower, and a bar, than we pay for a king room at the Delta in Regina. I noticed hotels in Edmonton, seem to be cheaper than similar hotels in Calgary, Vancouver and Regina, which are the nearest major cities.
The lobby was gorgeous, the hospitality room, had two decks nestled in the trees overlooking Whyte avenue, the room was nice, the gymn had all the basics. They have breakfast until 9 on weekdays, 10:30 on weekends, which is quite extensive for a continental breakfast. They had a coffee,capucino,hot chocolate machine available all the time. They have wine and cheese from 5:30 to 6:30, they had 4 white, and 2 reds when we were there. None of them great wines, but not garbage either, but hey it was free. The cheese was a white bland cheese, possibly mozzarella, and marble cheese. I would have preferred an aged cheddar, a gouda, or a bleu cheese to go with the wine. But again, how can I complain when it is free, and the room was priced right.
The fire and water suite.
Huge, 710 sq. ft, lots of closet space, a gas fireplace on a timer, a bar area, where you could sit and have drinks, it had a minifridge and counter with snacks and drinks you pay for, I'm told they are reasonably priced. They provide a coffee maker, with 2 cups of coffee, 2 cups of decaf, and 2 of green tea. What blew us away, was the whole package, two huge decks overlooking Whyte ave, the fireplace, the upscale bathroom, a seperate bedroom.
The bedroom had three doors, one leading to the bathroom, one to the living room, the living room also had a door to the bathroom. The other door went to a deck. The bed was quite comfortable, with a very nice comforter/duvet, but the pillows are short and very firm, when you are putting 4 pillows per bed, two shoudl be hard, two should soft.The decks were all meshed in, I'm not sure if this is to keep the birds out, or to keep people from throwing stuff at the people on the street, it would work for both. The decks each had two chairs, and a table, a chaise lounge would have been a nice touch, as there was room for a couple of those as well. The fire and water suite we had, was on the third floor, which looks to be the only floor with large balconies. Some other rooms had smaller balconies, and it looked like some had none. If your idea of a nice day is to sit on a deck, drinking a glass of wine (wine store 3 blocks down Whyte, or pay for the merlot in the room) and watching thousands of people, some with huge holes in their ear, wearing mohawks, others dressed in the latest trendy styles, then this deck is for you. If I was 20 years younger, I would have practically lived at this hotel.
The bathroom was upscale, but a bit of a let down, we were expecting a juccuzzi tub for two, it is much smaller. The shower is nice with 5 shower heads, though the tap was a little finicky, I soon found the sweet spot.
Perfect, trendy shops and restaurants abound, there is a farmers market every saturday. There must be 10 restaurants/bars in a 5 minute walk, 30 in a ten minute walk. We ate at the greek restaurant Yianni's about 3 doors down. They had a belly dancer wiggling through the tables, and kept everything hopping. The food was great, but there was too much of it. The entree for two, would have fed 4, and we are big eaters.
This is is handy because the hotel doesn't have a restaurant or bar.
The staff were nice and professional, however they scared us when they couldn't find our car when we were leaving, it turned out to be on the way, as ordered. We also asked where we could find a romantic restaurant, and were pointed to 3 restaurants, a quick check showed they weren't very romantic. All the recommended restaurants were less than a block away, so they might have thought we wouldn't walk five or ten minutes to a restaurant, as I've since heard of several romantic restaurants in the area.
The fire and water suites were fantastic, ours was 301, it had two huge decks overlooking white ave...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC