I wanted to pass along that Rodelyn, I hope I spelt her name correctly, is/was amazing at check-in here in Edmonton. She is everything a frequent traveler like myself is looking for in a guest service agent. I see the inside of hotels more often than my own home - 20 nights a month - and having someone great you and remember you is amazing. I checked in, came down about 10 minutes later to go to supper – she asked if everything was ok – directed me to places to eat – welcomed me back in and asked how supper was and where I ended up when I came back – just wow.
So often people only pass along the negative experiences and I just wanted to make sure that this positive experience was passed along. Rodelyn was constantly busy every time I came near the lobby and she didn’t miss a beat with helping every guest as if they were the only one that mattered at that particular minute rather than just being another body shuffling through the lobby.
I'm now on my third day staying here in Edmonton as I write this and just wanted to say that although Rodelyn is amazing, all the staff I've come across have been great as well.
This hotel also does a customer appreciation night every Tuesday in their breakfast area - what an amazing treat. I've stayed at other Edmonton locations for business in recent months - I'm never going anywhere else.
My only complaint is I wish there were more selection at breakfast, only hot item is eggs, but even as I say that what is available is always fresh and kept full the whole morning.
- Also Known As:
- Days Inn Edmonton South Hotel Edmonton
- Days Inn Edmonton South Hotel
- Days Inn Edmonton
- Edmonton Days Inn
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