When we first saw the location of the Best Western we were a little nervous as it looked to be in an industrial area, (ie truck stop) The lobby was ok but when we got to our room, it was TERRIBLE! Im not really picky, but the chairs were ripped up, paint peeling from the walls, and oh yes did I forget to mention that there was a live band that played until 1:00 that you could here throughout the hotel? The hotel neglected to mention this when we made the reservation. We found bugs in our room and it was dirty. I was afraid to touch anything in there! I complained to the front desk and we checked out the next day... If it hadnt been so late, we would have checked out immediately. Im usually a fan of Best Western, but this was awful! I felt like I was in a hotel that rented rooms by the hour...The next day we went off to the Harrison Hot Springs Resort and Spa and stayed a few more days... FABULOUS!!! and for about 40 dollars more a night, it was worth it tenfold!!