I really enjoyed my stay at this hotel over the Thanksgiving weekend. The front desk staff were very professional, helpful, courteous, and pleasant. The king bed in the room was super! Except for my bed at home, I have not slept on such a comfortable bed. The only niggling little thing about the room is that the bathroom is very small.

The location of this hotel is great -- near the water and city transit buses stop close to the entrance.

I will definitely stay here again.

I absolutely LOVED my time at Best Western. The front desk staff were so friendly and courteous. I was upgraded to a better room and it had an awesome view of the ocean. The rooms were recently renovated and beautiful! The hotel is very close to the ocean and tonnes of places to eat. Ill definitely go back.

Recently had 3 individual stays at this hotel travelling between the Rockies & Vancouver Island. The staff were very nice and helpful - as all Canadians are.

Going into the lift was a timewarp back to the 70's.
Room was clean, but bathroom badly needed refurbishing. Good venue if you don't spend much time in your room and want to be near beach and Stanley park.

The restaurants around the corner facing the sea were tops fro eating!

We stayed here in August, around the time of the Festival of Light. The hotel itself is in a brilliant position, practically overlooking English Bay and the room we stayed in was large, comfortable and not too noisy for one facing a road (Davie Street). However, a couple of things spoilt it for us. A few times during our stay I woke up in the morning with small red bite marks on my legs which itched constantly and took the rest of the holiday to go away. Also, when we went to check out after a week, the guy on the desk tried to overcharge us by over $100. Luckily I'd booked online and had printed out the confirmation page which I showed him. After lots of discussion and excuses the bill was changed to what I was expecting to pay. This hotel has its good points but I'm not sure I'd stay there again - and I'd definitely advise anyone who does to make sure they know exactly what their bill should come to!