We booked this hotel prior to leaving for a cruise. Our travel agent recommended it because the price was more reasonable than many downtown hotels and we, along with another couple, would have a car. We drove in from Seattle and had no trouble locating the hotel. Service at the front desk was excellent, and the free underground parking was fine. (I saw some earlier reviews complaining about the parking, but we had a fairly large car, and no trouble parking.) We liked the security and keyed elevator.

The hotel lobby was attractive and our room was perfectly adequate. The bathroom products were quite nice. The morning breakfast provided as part of the cost of the room was also good.

However, as earlier writers have indicated, you want to have a car to stay here. We traveled to Vancouver's lovely downtown and harbor twice, and took different routes to and from this area. In all cases we traveled through skidrow sections in what I believe are labeled Japantown and Chinatown. What they look like should be called "junkytown." Vancouver really needs to clean up this mess.

I consider this the city's problem, not the hotel's. The hotel offered good accomodations for a reasonable price.

redeemed holiday inn priority club points for free stay

pros: reasonably close to downtown; nice view of mountain and waterfront for rear rooms; front rooms look out to street; free parking garage; good water pressure in shower; reasonable free breakfast; gave me free upgrade to executive suite

cons: old, somewhat rundown hotel; worn carpets, furniture, etc.; mold in caulking of bathroom tiles [these people never heard of bleach ??]; area doesn't seem very safe in night; underground parking garage is small & difficult to manouver

We stayed two nights and BOTH mornings we took COLD (really) showers. When we called the front desk to find out what the problem was, the answer was "We have a full hotel and all the guests are fighting over the hot water. I suggest you wait about an hour." The response did not indicate that this was unusual or surprising. True, the place was packed with a tour group, but there is no excuse for a hotel to have NO hot water in the morning. Yes, the neighborhood is not too good - a 24 hr. XXX shop is directly across the street. And, yes, there wasn't near enough hotel staff to keep the tables anywhere near clean at the reasonable good morning breakfast. And, yes, when I asked for the manager to complain/ask for a room refund for the lack of hot water, the response was "You'll have to wait till he comes in about noon, I can't do anything." After providing my email, still no response three weeks later. THIS PLACE SHOULD NOT BE CONFUSED WITH A REAL HOLIDAY INN.

stayed 2 nights in early july, nice clean, comfortable room. arrived by car, neighborhood questionable, underground parking accessed with key which was very nice because of area and garage being creepy. nice security, need key to access elevator from garage. complimentary breakfast good, not extensive but good. shuttle service was the best, just reserve a time, they picked us up from anywhere we wanted and the shuttle driver was very helpful, pleasant and on time. would definitely stay again.