I stayed (with hubby) in one of the penthouse suites for three nights at the beginning of October. The receptionist was very efficient and we were able to check into our room approx 3 hours early which was really helpful. The room had a great view (24th floor)across the city and the jetted tub was lovely and the full kitchen very handy. The problems we had is that the room smelled very fusty and damp. There was no washing/dryer as advertised on the website, the shower door was broken (although my huband fixed it) and no plug in the bathroom. None of these things were huge problems BUT considering we had paid the top price to stay in supposedly one of the hotels best suites I wasn't overly impressed. The Moxeys grill downstairs was fine for drinks and cocktails but we had food at about 4.30pm on our first day and it was clearly re-heated and also we hadn't finished out starts before the waitress came out with our main and just left it on the table getting cold. We loved Vancouver as a city and I suppose if we'd complained a bit more we could probably have got a room move. However being typical English tourists we don't tend to complain enough!! The location of the hotel is excellent and we walked to Stanley Park, Robson street easily. It was also good fun in the evening :-) If i had a better room i would stay there again.
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